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David Adsit

Overview Reviews (184)

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David Adsit

David Adsit | Page 12

Service Manager

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

184 Reviews

Overview Reviews (184)

4.9

184 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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184 Reviews of David Adsit

May 09, 2023

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Employee Rating

My recent purchase went very well. Salesman was courteous and thorough. Was a pleasure doing business with Sawyers in Catskill, NY. Salesman was courteous and thorough. Was a pleasure doing business with Sawyers in Catskill, NY. More

by barb265

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Riordon, Mike Capasse, Kevin Saltis , Brianna Caron, Brittany Trabona

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May 10, 2023 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 09, 2023

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Great service and very helpful. The staff was very friendly and made it a very easy process The staff was very friendly and made it a very easy process More

by overbaughandrew

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Capasse , Brianna Caron

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May 10, 2023 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 30, 2023

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We purchased a used vehicle that needed 2 repairs before we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repa we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repairing the problems. We were impressed that the Parts department had the parts in stock for an out of production model. In all fairness to Sawyer, the used vehicle was not listed as Used Certified, and no Extended Warranty was purchased on our part. We probably would have rated Sawyer higher if only for the fact that we had to point out the initial 2 repairs needed prior to purchase. More

by michelle4264

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Day , Brianna Caron

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May 01, 2023 -

Sawyer Chevrolet responded

Michelle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 01, 2023 -

michelle4264 responded

The vehicle in question, according to the Carfax, was purchased at auction as a repo (*which was not so much of an issue...a common industry practice). However, during the test drive, we were the ones that had to point out the two repairs needed to the dealership. Both rear tire pressure monitors were both not registering, and the driver's side heat was not functioning. Also, while the Service department repaired the problems, there was a lag time involved with taking possession of the car. There was a problem in resetting or clearing out the computer code. We felt that everything should have been checked prior to the vehicle being put out on the lot. The third repair was needed at 522 miles for an internal brake booster sensor, and was covered by state law warranty. The fourth repair was needed at 1530 miles for an HVAC Blend Door Actuator, which is a common problem associated with this make of vehicle. An email was sent almost a week before the scheduled date to Sales, Service, and Parts. Luckily, the parts were in stock, and we were most grateful with the service provided. As stated above, in fairness to the dealership, this vehicle was not listed as Used Certified, and we did not purchase an Extended Warranty on our part.. It is just disappointing that this vehicle hasn't even had its first oil change yet, and we are sure you can understand our frustration. So if any suggestions were to be made, this vehicle should have had more of a closer look when it was acquired by your purchaser and/or service department. It should have been "lot " ready for a "drive and go sale".

March 30, 2023

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Excellent. The treat was great, at time and the assistance person was very kind. Thank You! The treat was great, at time and the assistance person was very kind. Thank You! More

by Narcedalia_1617

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2023 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

March 21, 2023

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Service department is always friendly, courteous and helpful. Everyone is polite and I would recommend helpful. Everyone is polite and I would recommend More

by EJMEANIE2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow, Mike Capasse , John Campisi, John Campisi

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Mar 22, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

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Employee Rating

The service team at Catskill is awesome! Repairs and maintenance are done in a timely manner! Special thanks to Brittany and Dave! Repairs and maintenance are done in a timely manner! Special thanks to Brittany and Dave! More

by sueebrown65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittany Trabona

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Mar 13, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

Mar 13, 2023 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2023

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As always another very pleasant experience with Sawyer. My vehicle was taken right in and out within an hour as promised. My vehicle was taken right in and out within an hour as promised. More

by MBOWMAN06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Luvera, Mike Capasse , Brianna Caron

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Mar 10, 2023 -

Sawyer Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2023

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Employee Rating

Tim Day was great! Wish the used car manager would have give a better price on our trade . But overall great experience! Wish the used car manager would have give a better price on our trade . But overall great experience! More

by jdorward

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Day, Mark Brandow

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Mar 07, 2023 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. Tim and our team appreciate your business and hope to see you again soon!

February 24, 2023

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Employee Rating

Great Service and fast and timely . The aervice department is very helpful . Mike was helpful The aervice department is very helpful . Mike was helpful More

by Nick Vulpis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Mike Capasse , Brianna Caron, Brittany Trabona

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Feb 26, 2023 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Mike here at Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

February 03, 2023

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Employee Rating

Enjoyable experience at Sawyer Chevrolet, Dropped my car off for service with Brittany and they completed the service ahead of schedule. off for service with Brittany and they completed the service ahead of schedule. More

by jlsrvw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, John Luvera, Mark Brandow, Mike Riordon, Mike Capasse , Brianna Caron, Brittany Trabona

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Feb 03, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.