David Baeza | Page 18

Disapointed Ever since I got my car here I have had to go back a few times. I should of kept my car and never got involved w this dealership. Ever since I got my car here I have had to go back a few times. I should of kept my car and never got involved w this dealership. More

by Herminia1 Verified Customer Verified Customer

Report | Print

Family Affair This vehicle, that caught my attention, was first found online. After entering personal information, shortly afterward, I was contacted by the Busines This vehicle, that caught my attention, was first found online. After entering personal information, shortly afterward, I was contacted by the Business Development Director, Kurt. Kurt assisted in setting up an appointment. My salesman, David and the Finance Manager, Chris made buying a vehicle pleasurable. They were both very professional and personable. Also, their knowledge of the relevant products was vast. This was my first Cadillac purchase and I look forward to continued expertise on future appointments for service. Thank you!!😀 More

Report | Print

Great service . Always helpful. David is a great person to work with and always goes an extra to answer all questions. I would recommend him to everyone. . Always helpful. David is a great person to work with and always goes an extra to answer all questions. I would recommend him to everyone. More

by SAMVASANDANI Verified Customer Verified Customer

Report | Print

Lied To Purchased a 2012 Buick Lacrosse from Scranton Buick GMC on 04/05/16 from David and was not told about that the car was in a front end collision that c Purchased a 2012 Buick Lacrosse from Scranton Buick GMC on 04/05/16 from David and was not told about that the car was in a front end collision that caused the air bags to deploy. Found out today when I went to trade it it and the dealer showed me the car fax that the car was in an accident. I was never told this when I purchased the car because I never would have if the car had that type of previous damage. I am now stuck with the car or have to take half of its value at trade because of it. I did not come in for a visit today but I will be stopping in to talk to the manager or owner if possible. More

Report | Print

Positive experience !! First purchase at Scranton Motors and a great experience. From the first hello from David we felt the customer was primary focus David listened to First purchase at Scranton Motors and a great experience. From the first hello from David we felt the customer was primary focus David listened to our concerns and gave us options that he felt would meet our needs.... we appreciated all the time the team spent with us!! More

Report | Print

Always friendly, but a bit slow I never have any issues when I go and everyone is always very friendly, my only grievance is that I'm too often under quoted on how long service will I never have any issues when I go and everyone is always very friendly, my only grievance is that I'm too often under quoted on how long service will take. I've never been able to get out in less than an hour for an oil change and that can be frustrating after constantly being told it'll be 45 mins or less. Thinking back, even when I purchased my vehicle the detailing took far longer than we were told and we ended up having to sit around waiting for it. It's a smarter practice to overquote, then customers would be pleased when the time is shorter than anticipated. More

by Courtney Verified Customer Verified Customer

Report | Print

Everyone is nice they no their job and are willing to help . had an appointment with the service department. Samantha took care of things she knowlegable and handle her job very professional. I went and visite had an appointment with the service department. Samantha took care of things she knowlegable and handle her job very professional. I went and visited with David Baeza great salesman loves his job. More

by MERRICKIRENE Verified Customer Verified Customer

Report | Print

I won't go anywhere else! I have bought 5 cars from Scranton Motors and take them there for servicing. I am always greeted with kindness and respect, a knowledgeable staff and I have bought 5 cars from Scranton Motors and take them there for servicing. I am always greeted with kindness and respect, a knowledgeable staff and comforting amenities. When I get service on my cars they get fixed at a reasonable time and cost. My car is washed and vacuumed on top of it! I can't say enough good things about this dealership and the staff. David Baeza is an amazing salesperson and has been there for many years. Never pushy. I'm working on #6 car for my son!! More

Report | Print

Great service as always! We love the service at Scranton Motors and have bought several vehicles there. Everyone is friendly and willing to help. I will definitely buy my next We love the service at Scranton Motors and have bought several vehicles there. Everyone is friendly and willing to help. I will definitely buy my next vehicle there. More

by KNIT2PEARL Verified Customer Verified Customer

Report | Print

Best car buying experience This was by far the best experience I have ever had with purchasing a vehicle. From the very beginning of the process to the end. My family will nev This was by far the best experience I have ever had with purchasing a vehicle. From the very beginning of the process to the end. My family will never buy outside of Scranton Motors ever again. Every sales person should have the type of Customer Service that this dealership has. More

by sblakesley Verified Customer Verified Customer

Report | Print