David Bracken
David Bracken at Greg May Honda

David Bracken | Page 16

Service Advisor

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.7
202 Reviews
4.7

202 Reviews

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202 Reviews of David Bracken

February 19, 2024

Dealership Rating
Employee Rating

David Bracken was very helpful in setting up an appointment, even when times were tight. He clearly explained what they thought the issue was and called again to confirm the issue. They had to orde More

by JOHNEAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Greg May Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2024

Dealership Rating
Employee Rating

I never met David Bracken. This has a 15 word minimum, but I have absolutely nothing to say about David Bracken. What can you say about someone you have never met. I made m More

by chperry.222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Hogan

Feb 23, 2024

Greg May Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2024

Dealership Rating
Employee Rating

I am really satisfied every time I take my car to Honda. They take great care of me and my car! More

by edithhuerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2024

Dealership Rating
Employee Rating

The service advisor was quick to tell me the proposed resolution and the cost, have did not contact me after that. I contacted the dealer and was left on hold for 12 minutes and he still refused to updat More

by daryl.worley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Greg May Honda responded

Hi, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 31, 2024

Dealership Rating
Employee Rating

Great service! The customer service employees were very courteous and helpful, and the mechanic was fast and helpful. More

by BILLIE.WHALEY2014
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Greg May Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 22, 2024

Dealership Rating
Employee Rating

In general, service appointments have never been terrible experiences and David B. was very helpful and honest with services to be done on my vehicle for the proper price. Thank you! More

by Brianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Greg May Honda responded

Hi Brianna, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 21, 2024

Dealership Rating
Employee Rating

Excellent customer service and we are pleased with the timely manner in which our vehicle was serviced. More

by JAPOW1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Hogan

Jan 23, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

Had them do a partial engine rebuild for me a few months ago. Car broke down again and they discovered that it was part of their repair work that failed. They paid for the repair for free, but we were witho More

by markamagers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Greg May Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 420-4740 to discuss this further.

January 16, 2024

Dealership Rating
Employee Rating

David was very timely with the service of my car and also took the time to explain the other services that needed to be done. I just could not afford to have it done at the time More

by rita.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Greg May Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greg May Honda! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2024

Dealership Rating
Employee Rating

Love dealing with the people at Greg May Honda! ! Service department is the best!! You feel like you are dealing with family. More

by anngmhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2024

Greg May Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greg May Honda! If you have any further questions, please give us a call. We're always happy to help!

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