David Bracken
David Bracken at Greg May Honda

David Bracken | Page 17

Service Advisor

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.7
202 Reviews
4.7

202 Reviews

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202 Reviews of David Bracken

January 09, 2024

Dealership Rating
Employee Rating

I scheduled my appointment online, car was done within the time I asked to be ready More

by glo1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Greg May Honda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 28, 2023

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Employee Rating

My repairs have not been finished so I will not give a good review until you complete the repairs. I am still waiting for my sun visor to be replaced. I’ve been told that it has been ordered but no one c More

by kathyos626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christina Rosati

Jan 06, 2024

Greg May Honda responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (254) 420-4740 when you have a chance. Thank you and we look forward to hearing from you.

December 22, 2023

Dealership Rating
Employee Rating

Super easy and fast to get an appointment and it didn’t take long at all for it to be completed. And everyone is always really nice More

by candiceredmon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 06, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

December 20, 2023

Dealership Rating
Employee Rating

The Service Department advertises "EXPRESS SERVICE," which at other local dealers means you do not need an appointment. When I stopped in on Friday morning for routine oil change/tire rotation, I was to More

by kimjohnston4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2024

Greg May Honda responded

Hi, we really appreciate your feedback! We'd like the opportunity to discuss this with you. Please reach out to us at (254) 420-4740 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 20, 2023

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Employee Rating

Im Alfredo Ruiz Jr. Not happy with the oil change price you charge my father after he bought a brand new car from your dealership a year ago. You guys inflating the pric More

by freddylvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2024

Greg May Honda responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (254) 420-4740 so we can understand your situation better in order to try and turn your experience around. Thank you, Greg May Honda

December 09, 2023

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Employee Rating

In at 1000am done by 1100am. Had scheduled oil change with tires check and air filter changed. More

by LCOLQUITT1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2024

Greg May Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 01, 2023

Dealership Rating
Employee Rating

We were charged $155 to diagnose a bad alternator? ? I asked to at least charge the battery so we could drive it home. 8 years as a loyal customer with the hope of getting a durable vehicle and good se More

by SSMITH73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2024

Greg May Honda responded

Hi, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (254) 420-4740. We look forward to hearing from you.

November 29, 2023

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Employee Rating

The service is good as usual. I don't have any issues with them. Keep on! More

by ZHANGWEN0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2023

Dealership Rating
Employee Rating

Greg May Honda always does a great job every time that I go there. Best dealership in Waco! Great service department. More

by isaaczaccur
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Greg May Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2023

Dealership Rating
Employee Rating

Dealership took care of my vehicle and me. Customer service was great and staff are professional. More

by bgprice75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Greg May Honda responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

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