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David Bracken
209 Reviews
209 Reviews
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209 Reviews of David Bracken
February 01, 2024
The service advisor was quick to tell me the proposed resolution and the cost, have did not contact me after that. I contacted the dealer and was left on hold for 12 minutes and he still refused to updat resolution and the cost, have did not contact me after that. I contacted the dealer and was left on hold for 12 minutes and he still refused to update me on the status of the repair. The service department showed no concern with the fact that I needed at least an hour to plan transportation to pick up my vehicle. I called four different times to get an update and was never updated on the status of my repair. Finally after two days I received a text stating repairs had begun. Later that day I received a call saying the car was ready. When the car was picked up no one went over what was done to the vehicle. More
by daryl.worley1
Verified Customer
January 31, 2024
Great service! The customer service employees were very courteous and helpful, and the mechanic was fast and helpful. The customer service employees were very courteous and helpful, and the mechanic was fast and helpful. More
by BILLIE.WHALEY2014
Other Employees Tagged: Trent Fedro, Christina Rosati, Tiffany Hogan
January 22, 2024
In general, service appointments have never been terrible experiences and David B. was very helpful and honest with services to be done on my vehicle for the proper price. Thank you! experiences and David B. was very helpful and honest with services to be done on my vehicle for the proper price. Thank you! More
by Brianna
January 21, 2024
Excellent customer service and we are pleased with the timely manner in which our vehicle was serviced. timely manner in which our vehicle was serviced. More
by JAPOW1954
Other Employees Tagged: Tiffany Hogan
January 17, 2024
Had them do a partial engine rebuild for me a few months ago. Car broke down again and they discovered that it was part of their repair work that failed. They paid for the repair for free, but we were witho ago. Car broke down again and they discovered that it was part of their repair work that failed. They paid for the repair for free, but we were without our car for about three weeks, they gave us a loaner which was great for the last two weeks but we had to fend for ourselves without a car for a week. I asked if they would do an oil change or tire alignment as a gesture of kindness due to being without our car for so long due to their own mistake, but they said no. Therefore the mixed review. More
by markamagers
January 16, 2024
David was very timely with the service of my car and also took the time to explain the other services that needed to be done. I just could not afford to have it done at the time took the time to explain the other services that needed to be done. I just could not afford to have it done at the time More
by rita.adams
January 11, 2024
Love dealing with the people at Greg May Honda! ! Service department is the best!! You feel like you are dealing with family. ! Service department is the best!! You feel like you are dealing with family. More
by anngmhonda
Other Employees Tagged: Trent Fedro, Christina Rosati, Tiffany Hogan
December 28, 2023
My repairs have not been finished so I will not give a good review until you complete the repairs. I am still waiting for my sun visor to be replaced. I’ve been told that it has been ordered but no one c good review until you complete the repairs. I am still waiting for my sun visor to be replaced. I’ve been told that it has been ordered but no one can tell me when it will be in. More
by kathyos626
Other Employees Tagged: Christina Rosati
December 22, 2023
Super easy and fast to get an appointment and it didn’t take long at all for it to be completed. And everyone is always really nice take long at all for it to be completed. And everyone is always really nice More
by candiceredmon
Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, Christina Rosati, Tiffany Hogan
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