"Great from the start to thew finish."
Great dealership. David was the best sales associate I've ever dealt with'. I've been all over the country and I was pleasantly surprised with this dealership.
I'm thankful to just get this car that I love when I first saw it and I'm happy when I left the lot
"It was quick and easy"
I feel that he gave me the best deal and also the best vehicle in the lot. I can say every day with this new car is a blessing
"Stress free environment"
- David K
David Carter was very easy to work with when I purchased my Canyon. He was very knowledgeable about the vehicle and all the features. He made the truck buying experience pain free.
If your thinking about a new truck, check out the GMC Canyon and ask for David Carter.
"He done an awesome job "
He done an awesome job and was very patient with us. Would definitely buy another vehicle from you. Thank you so much we love our new truck
"Leaving out details = Customer making wrong decisions"
Leaving out important details = Customer making bad/wrong decisions.
Out of state buyer would not hold the vehicle EVEN with a $5,000 NON REFUNDABLE deposit.
Offed a 3-Day hold for out of state buyers. But later found on Day 1 starts the day we spoke. Would not hold the vehicle for our requested 8 days even with the $5,000 non refundable deposit.
We already had our own finance secured. They could get us a comparable offer. We said okay. But did not tell us they would contact our personal bank AND Bank of America (and who know who else) on our behalf and get us a loan. Their rate was 1% higher than our credit union.
Left a message with the business manager to ask how was it possible for a customer to apply for a vehicle load with out them knowing about it. Did not return my call.
We found the vehicle just like we wanted. Drove 450 miles one way. The vehicle is just like it was advertised as. Disclosed all issues (there were none). Worth the drive to purchase it. The sales we initially spoke to helped us to buy the vehicle despite the dealership rules that seemed to make it difficult for us to make the purchase.
The dealership rules are very hard to work with.
Bottom line, happy with the vehicle.
Other Employees Tagged:
, Blake Ashworth ***** stars
David was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service very friendly and not pushy
Their lifetime warranty is awesome and doesn’t cost extra!
"Great selection of GMC trucks!"
Great selection of GMC trucks and I got a good trade in for my old one. I would deal with them again when I have the chance.
"It was the best experience that I have ever had. "
David was very helpful, he was very knowledgeable of the product, he dick is time to explain things to us and did not rush into Lalas trying to buy the car. He cares about the customer and turns over backwards to help. I will recommend your dealership to all of my friends who are looking for a new vehicle.
Other Employees Tagged:
"Worst dealership I have ever dealt with"
- Never again
I am writing this letter to express my frustration with Riverside Buick GMC
in Clarksville, GA. My husband and I purchased a 2017 GMC Yukon XL on July 9, 2018. My husband flew to Atlanta and took delivery of the vehicle at
The car had already been pulled up front upon his arrival. He was
presented with two sets of keys, however one did not work, he was told all he needed was a battery. I asked him how do we pay $51,425., for a car and then need to put a battery in a remote. No one showed him the features and benefits of the vehicle, as they appeared eager to get the deal complete.(this is why)
Less than two weeks later, the "Check Engine" light came on. When starting
the vehicle, the display indicated "Reduced Engine Power" and nearly
stalled out in my driveway, and the one key that seemed to work, now it didn’t work anymore. When I looked for copies of my warranty in the
vehicle, it was no where to be found. I asked my husband if he had been
given any of the paperwork, but he had not. They never passed on the
paperwork. to make matters worse, when I originally called to inquire
about the paperwork, I was give the run-around by multiple people and
treated as if I had stolen the vehicle, not like I paid over $51k for it.
After finally getting a dealer in Louisiana to look at the vehicle, it was discovered that neither key of the keys given to my husband did not belong to my Yukon XL, the one that worked leaving the dealership is for a Chevrolet vehicle and the other one has a gmc emblem, but is programmed for another vehicle and can not be used. The sad part is this is a certified vehicle that is suppose to go through a 172 point inspection. I was told I would have to pay $300 dollars to get an additional key. My husband called Riverside to speak with the GM, but his call went ignored. I tried calling as well, but someone from the
dealership transfered me and the then went dead. When I called back, someone picked up the phone and then they hung up the phone.
Since they have Caller ID, it is reasonable to assume they did so
I was reluctant to purchase this vehicle, but I did so because I thought the size was a good fit for my family and wanted to give GM an opportunity to earn my business. I can honestly say this was the worst car buying experience of my life. What could have been a pleasurable experience has been nothing but a nightmare. If this is how GMC treats its customers, they will never have to worry about myself, nor anyone that reads my husbands blog to ever purchase a GM vehicle again. Stay away from this dealership!!!!
Other Employees Tagged: