David Castillo | Page 21

Awesome Experience! Purchasing a car here was such a great experience--zero pressure, honest execution and at a great price. David and Chan were awesome--they had everyt Purchasing a car here was such a great experience--zero pressure, honest execution and at a great price. David and Chan were awesome--they had everything lined up for me and I was in and out in my new car in less than an hour. Highly recommend this dealership and this team--David was great! More

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Great place to buy a car and feel you got a fair/great deal. My family was in the car business. I've been to many dealerships over the years. The Subaru Superstore of Surprise is modern in appearance and old fa My family was in the car business. I've been to many dealerships over the years. The Subaru Superstore of Surprise is modern in appearance and old fashion in service and support. From my first phone call with them, to walking in the door, choosing the right car and equipment they were very helpful. They are one of the finest dealerships I've dealt with over the years. I would highly recommend them to family and friends. More

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Smooth experience Dave Castillo at Subaru of Surprise made our car buying experience easy and fast. He answered all of our questions and made it a great car buying expe Dave Castillo at Subaru of Surprise made our car buying experience easy and fast. He answered all of our questions and made it a great car buying experience. More

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David Castillo is a personable and knowledgable salesman David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and d David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and differences of the models.On our test drives he encouraged us to use the features that each model had and explained their function. Example: Eyesight Technology,Adaptive Cruise Control,X-Mode. Which confirmed to us that this was the vehicle we were looking to purchase. David guided us through the purchase process answering all of our questions regarding warranty and financing.Paper work was quick and easy with Shelby Lane,she had everything prepared for us when we sat down to sign the papers. Brittany Story expained Star Link and helped us set it up. Markos Mylonas in parts department was very helpful in selecting some accessories I wanted for my new Subaru Forester. All the people we met at Subaru Surprise made us feel welcome and we never felt any sales pressure. We are happy to become the newest member of the Subaru Family. More

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Very helpful James was very helpful. Although I did not purchase a car, he was very good to work with. I called from out of state, as they had a car I was looking James was very helpful. Although I did not purchase a car, he was very good to work with. I called from out of state, as they had a car I was looking for. My state was going to impose sales tax as well which made it not a logical financial move. James was understanding and knowledgeable throughout the process. Also offered a good price! More

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Amazing Dealership and staff From start to finish we experienced excellent service. No pressure to buy, but presented their cars in a way that made us confided this was the car fo From start to finish we experienced excellent service. No pressure to buy, but presented their cars in a way that made us confided this was the car for us and the dealership we wanted to buy from. From start to finish they provided the most professional handling of every aspect of our purchase and learning how to successfully navigate all the bells and whistles. I have already recommended your dealership and David Costillo to friends. We a joy to work with. Dick and Julia Amen More

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The Greatest experience Going to Subaru was one of the best experience buying a vehicle. There was no talking to 5-6 different people about how lower your payment and smuggle Going to Subaru was one of the best experience buying a vehicle. There was no talking to 5-6 different people about how lower your payment and smuggle you. The people there were very friendly and always had answers we were looking for. Made us feel really comfortable and non stressful. More

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Great experience w David We went in to see a particular car w a published offer. David was very helpful getting the right vehicle at the published rate Thanks! Subaru Surp We went in to see a particular car w a published offer. David was very helpful getting the right vehicle at the published rate Thanks! Subaru Surprise is very customer service oriented - no pressure- just satisfaction We will return again More

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Dealership and Purchase Review Was able to find a great car and what I was looking for. The car drives nice and is well equipped and suits my needs quite well. I am very pleased wit Was able to find a great car and what I was looking for. The car drives nice and is well equipped and suits my needs quite well. I am very pleased with my purchase! More

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A Forester, Outback, or Crosstrek: A decisive adventure. When I entered that Subaru Superstore lot, I wasn’t surprised to find the front empty of car salesmen. 110+ Degrees is not good for most humans to sta When I entered that Subaru Superstore lot, I wasn’t surprised to find the front empty of car salesmen. 110+ Degrees is not good for most humans to stand in. By the time my wife and two boys had exited our vehicle, Joe was waiting with a smile. We mention that we had test driven at Peoria Subaru (sorry Ernesto) but came to the superstore because of the increased inventory that fit our needs. Like all good 5 year olds, our oldest child had a bathroom emergency leaving me with the youngest and Joe, to browse and hear about features. I’ll be honest, I’ve been the deciding vote on the last 6 cars, and my wife wanted to pick this time. I expressed this to Joe, I mentioned features she wanted or liked, things that mattered little or not all (paint color) and Joe put all of it to use. He had a previous appointment though, and set us up with David Castillo. After a brief introduction, David brought us the pricing on two vehicles and my wife test drove a Forester for the first time. The others apparently were no longer good enough, and she had to decide between the New 2019 Forester Sport, or the CPO 2019 Forester. We chose the CPO, and the financing agent, Shelby Lane, absolutely went above and beyond expectations. She worked with our bank situation, running a card and then getting a cashiers check. While also staying over an hour and a half later than they closed to make sure we got the right numbers. I never felt like they were working to make a penny off of us, Joe, David, and Shelby all worked to ensure my family received a vehicle that fit our family and our needs. Thank you! More

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