David Castro

2 Things bugged about this experience - was told the service would take 4 hours - took over 6 with no communication - I had to call & text - but the worst was no Lyft Service to my office 9.4 miles away service would take 4 hours - took over 6 with no communication - I had to call & text - but the worst was no Lyft Service to my office 9.4 miles away - strict 8 mile limit - when our Lexus gets serviced for more than 4 hours we get a loaner car - so it was beyond disappointing they did not make the Lyft exception for 1.4 miles - that is NOT luxury service More

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SERVICE DEPT ALWAYS ON TOP OF THERE GAME BROUGHT VEHICLE IN FOR OIL CHANGE THE CAR WAS READY IN 1 HOUR VEHICLE IN FOR OIL CHANGE THE CAR WAS READY IN 1 HOUR More

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I was treated exceptionally well. They finished in fast and timely manner. They even offered me a Lyft ride to go to work and a ride to pick me up. They finished in fast and timely manner. They even offered me a Lyft ride to go to work and a ride to pick me up. More

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Amazing customer service from the entire maintenance team and receptionist! Truly felt valued as a customer and their communication was on point! and receptionist! Truly felt valued as a customer and their communication was on point! More

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Great dealership. My service advisor Mr.Munoz Martin was exceptional.Very friendly, courteous and highly knowledgeable. Always prompt. My service advisor Mr.Munoz Martin was exceptional.Very friendly, courteous and highly knowledgeable. Always prompt. More

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I have been taking my Volvo to David for years now. He always takes the time to explain my car's ins & outs clearly and patiently. Great work for a fair price. He always takes the time to explain my car's ins & outs clearly and patiently. Great work for a fair price. More

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David my service advisor was polite and professional. He keep me updated on my car’s status. I would highly recommend Culver City Volvo for your service needs! He keep me updated on my car’s status. I would highly recommend Culver City Volvo for your service needs! More

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Culver City Volvo truly has been such a great experience every time I return. From when I got my car to my first maintenance every employee has been such a pleasure and easy to communicate with. So glad I c every time I return. From when I got my car to my first maintenance every employee has been such a pleasure and easy to communicate with. So glad I came to this dealership for my latest car!!! More

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Had my car towed in wouldnt start ended up it was more then just a dead battery then just a dead battery More

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Wonderful service as scheduled with the service department. Great interaction and follow up through out the process. department. Great interaction and follow up through out the process. More

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