David "Coach" Galvan | Page 3

The overall customer service from the intitial greeting to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasa to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasant. The two sales representatives were very accomedating and pleasant to work with. There were no high pressure sales tactics utilized by either sales reps. Conversation involved what would be overall best for our needs as far as warranties and such. I have traded and bought serval Ford products in the last 60 years, and myself and my wife were both very pleased with our lastest purchase from Thoroughbred Ford dealership. I do feel that I will be back in a few months to update my pickup with another newer one, and I will definitely be back to Thoroughbred to do it. My highest regard to your sales staff and Tammy which conducted the follow-up call to my house. Again thank you for a pleasant experience at your dealership, I look forward to doing business with you again. More

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