David "Coach" Galvan

I've had my F-150 for 3 months and the air conditioner isn't working. I set an appointment for 11 this morning to have it reviewed and repaired and as on 1:30, I hadn't heard anything. I called the serv isn't working. I set an appointment for 11 this morning to have it reviewed and repaired and as on 1:30, I hadn't heard anything. I called the service department and I was told they hadn't even looked at it yet. What's the purpose of an appointment? Service means nothing at this dealership. Spend your money somewhere else. More

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Coach help us again find the right vehicle for the 5th time! Will always ask for him and made sure the Bronco was ready when we arrived. Again, thank him enough for all his help! time! Will always ask for him and made sure the Bronco was ready when we arrived. Again, thank him enough for all his help! More

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We were looking for a specific car - that apparently was in high demand. We’d struck out at all our local dealers, so we took to the internet and it appeared that Thoroughbred had one per their website. I in high demand. We’d struck out at all our local dealers, so we took to the internet and it appeared that Thoroughbred had one per their website. I sent a request off on a Sunday afternoon to initiate contact and indicate interest. Knowing the dealership was closed on Sunday - I hoped to hear back from them sometime the next day. To my surprise Jefdale Sanchez reached out Sunday to confirm receipt of the request and assure that someone would be in touch. Monday Morning I received a call from Coach Dave Galvin. Unfortunately - the car we wanted had sold late Saturday afternoon. Coach asked if we might be interested in a comparable alternative - I told no we wanted that specific car/color - thanked him for his time and effort and hung up. A couple hours later I received another call from Coach - he’d found another car at another dealership and just called to pass on the information. I was stunned nothing in it for him - just helping out a stranger. Thanks Coach next time I’m in the market - you’ll be my first call! More

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Coach was awesome from the get go from the demo to finalizing paperwork. Was a seamless process and very eager to listen to my needs. I will be back to see Coach! finalizing paperwork. Was a seamless process and very eager to listen to my needs. I will be back to see Coach! More

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Used to be a great dealership when Steve Porter was actively involved. I asked for a reply from someone and got a note from someone else. Seem to be disconnected from customer relations. This followed actively involved. I asked for a reply from someone and got a note from someone else. Seem to be disconnected from customer relations. This followed a visit to the dealership and having no one helping us. One salesman sat on a bench out front and another walked by us like we were invisible. Very disappointing. More

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Cole was and is very helpful! I thought I'd never be able to get back into a new vehicle, but I told him my situation and he said we can help for sure. I just finished my bankruptcy with ok credit and figure to get back into a new vehicle, but I told him my situation and he said we can help for sure. I just finished my bankruptcy with ok credit and figured I'd get a high interest rate. After a credit check and only 3 inquiries I got a low interest rate and he got me into a 2021 suv with no miles! Looking for a new car , go to cole!! More

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Didn't need it but I bought it I always shop on a Sunday, we like to check it out thoroughly and not be bothered. Went back on Monday to do a test drive, Coach quickly showed up to I always shop on a Sunday, we like to check it out thoroughly and not be bothered. Went back on Monday to do a test drive, Coach quickly showed up to help us out, no pressure, got us the keys and let us go, needless to say we were sold that day. Friendly transaction, Tim explained all bells and whistled thoroughly and we enjoyed the overall deal! More

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Truck Purchase Coach knew more about what we needed than we did, found just the right truck and the payment we wanted. Great guy, will recommend and buy again from Coach knew more about what we needed than we did, found just the right truck and the payment we wanted. Great guy, will recommend and buy again from him. Best time I have ever had at a car dealership. Thank you, Coach More

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The service department are very accommodating, quick and friendly. I drive from south Kansas city because I love their service. I drive past other dealers to go to Thorough Bred. friendly. I drive from south Kansas city because I love their service. I drive past other dealers to go to Thorough Bred. More

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Awesome dealership/awesome staff. I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoro I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoroughbred Ford, he knows me by name and treats me like that I’m the only one that matters when he is dealing with me. He is very helpful and often times I have observed him helping others. I can’t say enough about this outstanding individual who works for a totally awesome dealership. More

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