David Davidian

My vehicle was at Audi Fort Lauderdale for over a week for an A/C-related concern, and the service was unacceptable from start to finish. My service advisor, David Davidian, was completely non-communic for an A/C-related concern, and the service was unacceptable from start to finish. My service advisor, David Davidian, was completely non-communicative throughout the process. Calls went unanswered, texts ignored, and even emails were not replied to unless I repeatedly followed up myself. Even worse, the service manager, Alexander Robles, was copied on emails regarding these concerns and never once stepped in or attempted to assist. That alone tells you everything you need to know about the culture of this service department. What made the experience even worse was their continuous insistence that I had to approve and pay roughly $2,000 for a rain/light sensor replacement before they would properly diagnose the A/C issue. They repeatedly pushed customer-pay work instead of standing behind the factory warranty or attempting to genuinely help resolve the concern. The most telling part? Another Audi dealership repaired the rain/light sensor and addressed the A/C concern under warranty within a single day, without any of the pushback, delays, or games. Night and day difference in professionalism, technical competence, and customer treatment. This experience made it painfully obvious that Audi Fort Lauderdale is far more interested in racking up a customer-pay bill and chasing commission rather than genuinely helping the consumer or standing behind the Audi brand. The constant changing explanations, poor communication, and refusal to properly support a warranty concern were beyond frustrating. I will never use this dealership again to service mine or my wife’s Audi. Save yourself the headache, wasted time, and stress. Make the drive to another Audi dealership. Don’t bother with the service department — or lack thereof — at Audi Fort Lauderdale. More

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Estoy muy satisfecha con David, y doy gracias por su maravilloso trabajo Que hizo posible que me hicieron el service del Carro! Gracias, gracias, gracias! maravilloso trabajo Que hizo posible que me hicieron el service del Carro! Gracias, gracias, gracias! More

by IPEREZ2479 Verified Customer Verified Customer

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Have now had two tune ups done on my Etron GT over the last year. Both times the one day service turned into two days. I needed to be told when I dropped off the car that they might need it for two days last year. Both times the one day service turned into two days. I needed to be told when I dropped off the car that they might need it for two days so I could plan. I had no other means of transportation and I work a job. More

by WDAVIDKL Verified Customer Verified Customer

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I won’t go anywhere else for my service. They have taken great care of my car and me every time. Nice people and my wait time was minimal. They have taken great care of my car and me every time. Nice people and my wait time was minimal. More

by MARYSUEGU Verified Customer Verified Customer

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David was absolutely great. Very warm and friendly is customer services on point. Thank you David. Very warm and friendly is customer services on point. Thank you David. More

by KAVEH0 Verified Customer Verified Customer

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I had the problem with the cruse control. The issue was fixed and I'm happy. I was at the other dealership with this same problem and I was told to wait till headoffice in Germany will issue The issue was fixed and I'm happy. I was at the other dealership with this same problem and I was told to wait till headoffice in Germany will issue a download. Apparently, that was not true. In summary. I will use Audi of FL from now on More

by MAREK NOWAK Verified Customer Verified Customer

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David always provides superior service, good communication and delivers on time. Highly recommended Thanks HH communication and delivers on time. Highly recommended Thanks HH More

by haroldherrera Verified Customer Verified Customer

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David Davidian took my car in. He always keeps his word, provides excellent service and is very professional. He always keeps his word, provides excellent service and is very professional. More

by SAGONJE Verified Customer Verified Customer

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David Davidian took my car in and did the update and had it done in the same day! David always keeps his word and goes above & beyond! it done in the same day! David always keeps his word and goes above & beyond! More

by PGEDERT Verified Customer Verified Customer

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Excellent service as usual! Every experience at this dealership has been 10/10! This is my daughter's car we service (and purchased) from this dealership. I am definitely purcha Every experience at this dealership has been 10/10! This is my daughter's car we service (and purchased) from this dealership. I am definitely purchasing an Audi for me soon! More

by SMF22580 Verified Customer Verified Customer

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