David Davidian | Page 2

David was very helpful in helping with my issue in a timely manner. Also handled the recall in the same timely manner. timely manner. Also handled the recall in the same timely manner. More

by KSTEPHANY Verified Customer Verified Customer

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Good communication and quick turn around, will return with David for my next service appointment. with David for my next service appointment. More

by NICKWOLOSYN Verified Customer Verified Customer

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Audi Fort Lauderdale was very accommodating to schedule changes and friendly. Thank you for your help changes and friendly. Thank you for your help More

by KGEBAUER Verified Customer Verified Customer

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Great work was performed. I want to thank Steve Kincaid, the mechanic Rashid (do not know how to write his name), and everyone involved in the repair. I want to thank Steve Kincaid, the mechanic Rashid (do not know how to write his name), and everyone involved in the repair. More

by LUISROJAS06_1 Verified Customer Verified Customer

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David my service advisor, was excellent. He kept me updated throughout the whole repair. Very pleased with David and Fort Lauderdale Audi service. It’s not my first time there, and I’ve neve He kept me updated throughout the whole repair. Very pleased with David and Fort Lauderdale Audi service. It’s not my first time there, and I’ve never had any issues. More

by vario7000 Verified Customer Verified Customer

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My vehicle was at Audi Fort Lauderdale for over a week for an A/C-related concern, and the service was unacceptable from start to finish. My service advisor, David Davidian, was completely non-communic for an A/C-related concern, and the service was unacceptable from start to finish. My service advisor, David Davidian, was completely non-communicative throughout the process. Calls went unanswered, texts ignored, and even emails were not replied to unless I repeatedly followed up myself. Even worse, the service manager, Alexander Robles, was copied on emails regarding these concerns and never once stepped in or attempted to assist. That alone tells you everything you need to know about the culture of this service department. What made the experience even worse was their continuous insistence that I had to approve and pay roughly $2,000 for a rain/light sensor replacement before they would properly diagnose the A/C issue. They repeatedly pushed customer-pay work instead of standing behind the factory warranty or attempting to genuinely help resolve the concern. The most telling part? Another Audi dealership repaired the rain/light sensor and addressed the A/C concern under warranty within a single day, without any of the pushback, delays, or games. Night and day difference in professionalism, technical competence, and customer treatment. This experience made it painfully obvious that Audi Fort Lauderdale is far more interested in racking up a customer-pay bill and chasing commission rather than genuinely helping the consumer or standing behind the Audi brand. The constant changing explanations, poor communication, and refusal to properly support a warranty concern were beyond frustrating. I will never use this dealership again to service mine or my wife’s Audi. Save yourself the headache, wasted time, and stress. Make the drive to another Audi dealership. Don’t bother with the service department — or lack thereof — at Audi Fort Lauderdale. More

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Estoy muy satisfecha con David, y doy gracias por su maravilloso trabajo Que hizo posible que me hicieron el service del Carro! Gracias, gracias, gracias! maravilloso trabajo Que hizo posible que me hicieron el service del Carro! Gracias, gracias, gracias! More

by IPEREZ2479 Verified Customer Verified Customer

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Have now had two tune ups done on my Etron GT over the last year. Both times the one day service turned into two days. I needed to be told when I dropped off the car that they might need it for two days last year. Both times the one day service turned into two days. I needed to be told when I dropped off the car that they might need it for two days so I could plan. I had no other means of transportation and I work a job. More

by WDAVIDKL Verified Customer Verified Customer

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I won’t go anywhere else for my service. They have taken great care of my car and me every time. Nice people and my wait time was minimal. They have taken great care of my car and me every time. Nice people and my wait time was minimal. More

by MARYSUEGU Verified Customer Verified Customer

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David was absolutely great. Very warm and friendly is customer services on point. Thank you David. Very warm and friendly is customer services on point. Thank you David. More

by KAVEH0 Verified Customer Verified Customer

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