Alex Robles

Me.encanta ese dealer de Audi, todos son amables, me.encanta el.personal y las instalaciones muy bonitas me.encanta el.personal y las instalaciones muy bonitas More

by DORELENA21 Verified Customer Verified Customer

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My service writer was amazing, he paid much attention to detail. He was very thorough. detail. He was very thorough. More

by APOLAK83 Verified Customer Verified Customer

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Great service from the time I arrived until my car was ready. Everything was easy from the booking process, to the service, to delivery. ready. Everything was easy from the booking process, to the service, to delivery. More

by PHILL.GUERRA Verified Customer Verified Customer

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Audi Fort Lauderdale was very accommodating to schedule changes and friendly. Thank you for your help changes and friendly. Thank you for your help More

by KGEBAUER Verified Customer Verified Customer

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Great work was performed. I want to thank Steve Kincaid, the mechanic Rashid (do not know how to write his name), and everyone involved in the repair. I want to thank Steve Kincaid, the mechanic Rashid (do not know how to write his name), and everyone involved in the repair. More

by LUISROJAS06_1 Verified Customer Verified Customer

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My vehicle was at Audi Fort Lauderdale for over a week for an A/C-related concern, and the service was unacceptable from start to finish. My service advisor, David Davidian, was completely non-communic for an A/C-related concern, and the service was unacceptable from start to finish. My service advisor, David Davidian, was completely non-communicative throughout the process. Calls went unanswered, texts ignored, and even emails were not replied to unless I repeatedly followed up myself. Even worse, the service manager, Alexander Robles, was copied on emails regarding these concerns and never once stepped in or attempted to assist. That alone tells you everything you need to know about the culture of this service department. What made the experience even worse was their continuous insistence that I had to approve and pay roughly $2,000 for a rain/light sensor replacement before they would properly diagnose the A/C issue. They repeatedly pushed customer-pay work instead of standing behind the factory warranty or attempting to genuinely help resolve the concern. The most telling part? Another Audi dealership repaired the rain/light sensor and addressed the A/C concern under warranty within a single day, without any of the pushback, delays, or games. Night and day difference in professionalism, technical competence, and customer treatment. This experience made it painfully obvious that Audi Fort Lauderdale is far more interested in racking up a customer-pay bill and chasing commission rather than genuinely helping the consumer or standing behind the Audi brand. The constant changing explanations, poor communication, and refusal to properly support a warranty concern were beyond frustrating. I will never use this dealership again to service mine or my wife’s Audi. Save yourself the headache, wasted time, and stress. Make the drive to another Audi dealership. Don’t bother with the service department — or lack thereof — at Audi Fort Lauderdale. More

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Had a nice experience with servicing my car. Jean was very helpful and attentive with the whole process. Jean was very helpful and attentive with the whole process. More

by PETER789159@hotmail.com Verified Customer Verified Customer

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Good experience. Service was good. Reception was good. Wait one good. Overall everything was fine. Service was good. Reception was good. Wait one good. Overall everything was fine. More

by LFSHOLLYWOOD Verified Customer Verified Customer

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Great service, I would highly recommend it. Never was treated better in any of the past dealers that I’ve been. Never was treated better in any of the past dealers that I’ve been. More

by José Hernández Verified Customer Verified Customer

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My salesman and the clerk that assisted me at the service counter was caring and excellent. counter was caring and excellent. More

by PENIVYBOYS Verified Customer Verified Customer

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