David Day | Page 16

I went in on Monday 8/5/13 with my sister to purchase a vehicle for her.After taking a look at a couple vehicles and finding one that she liked we went inside to make a deal. When everything was settled,I vehicle for her.After taking a look at a couple vehicles and finding one that she liked we went inside to make a deal. When everything was settled,I made the down payment and left my sister to sign the contract. She does not speak that much English so i specifically told the sales associate that we did not want anything extra included in the contract. When i went back to check up on my sister, He was trying to maker her sign a new contract that was worth 3 thousand dollars more then what i originally had agreed on! Full of extras stuff that i did not request! He was also running her credit with different agencies when that was no longer necessary. That had me very frustrated because I felt that they where trying to take advantage of my sister and the fact that she doesn't speak much English, i cancelled everything and ended up not buying a car with them. I do not like working with dishonest people. More

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The sales rep I had was David Day. Hands down, he is the best rep I have ever dealt with when getting a car. He is very knowledgeable and the best in terms of professionalism and expertise. I would recommen best rep I have ever dealt with when getting a car. He is very knowledgeable and the best in terms of professionalism and expertise. I would recommend David to any person looking to buy a Toyota! More

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My first experience leasing a car was through Russel Toyota and Dave Day. Car dealerships can be intimidating, but Mr. Day made the leasing experience less daunting. He explained how leases work versu Toyota and Dave Day. Car dealerships can be intimidating, but Mr. Day made the leasing experience less daunting. He explained how leases work versus buying a car, and the options at the end of the lease. I was unsure of what car I wanted at the time, but he took the time to ask questions to figure out which would be the best choice for me. He is very knowledgeable, professional and friendly. I would recommend Dave Day to anyone thinking about getting a new car. More

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We recently purchased a new car from Russell Toyota. Dave Day was our salesman and we were absolutely satisfied with the service he provided. We've purchased numerous cars from Russell over the years, Dave Day was our salesman and we were absolutely satisfied with the service he provided. We've purchased numerous cars from Russell over the years, but never have we been in and out so fast. We got exactly the car we wanted at a fair price. Thanks. More

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I went to Russell Toyota of Baltimore to purchase a new car. I keep my vehicles for a long time (10 years) - this is the 4th Toyota that I’ve purchased, the second from Russell. Dave Day sold me my new car. I keep my vehicles for a long time (10 years) - this is the 4th Toyota that I’ve purchased, the second from Russell. Dave Day sold me my new 2013 Camry and I was more than satisfied with the service he provided. My experience with the team at Russell Toyota from sales to service has always been exceptional. I would recommend Russell to anyone looking to buy a Toyota, particularly David Day in Sales and for service, Dora Norman in the Service Department. Both Dave and Dora do a great job and are true to their word when it comes to delivering what they promise. The Russell Team does an excellent job when it comes to selling and servicing their cars. Thanks. More

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I was very satisfied with my purchasing experience. David Day was extremley professional and i would be happy to recommend him to anyone. Thanks David Day was extremley professional and i would be happy to recommend him to anyone. Thanks David More

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I really enjoy the level of service I received from Dave and the finance staff. I have purchases several vehicles in the past and the process is always daunting and long. I explained what I needed and the and the finance staff. I have purchases several vehicles in the past and the process is always daunting and long. I explained what I needed and they met my payment requirements with out extra fluff or pressure. We were in and out and had a new car in under 1 hour. More

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This is the fifth car we have purchased from Russell. We return because of David Day. Dave is always friendly but professional. He listens to our needs as drivers and helps us select the perfect car from Ca return because of David Day. Dave is always friendly but professional. He listens to our needs as drivers and helps us select the perfect car from Camry to Rave4 and now to the Special Edition Corolla. Dave makes sure we get the best deal. Since my husband cannot drive and I have the car issues to deal with he arranges for the car service package and somehow always manages to stop to say Hi when I am there. Because of Dave's professional, honest and interested approach to customers we have referred our daughter and recently our neighbor to him. We cannot thank him enough for his help and hope to be able to deal with him for years more. More

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Russel Toyota is the Best Toyota dealership that I ever dealt with. Dave Day was my Sales guy 2 yrs ago for my Venza, now I purchased a new Camry & immediately went to Dave Day. He was honest, easy to deal dealt with. Dave Day was my Sales guy 2 yrs ago for my Venza, now I purchased a new Camry & immediately went to Dave Day. He was honest, easy to deal with, very respectful and cared about what I wanted. He made the whole purchasing process easy and enjoyable and I would send anyone looking to purchase a vehicle to Dave, because he's the very Best!!!! More

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Dave Day was recommended by a friend. He gave us a very good deal on the car and went over how everything worked on the car. It was probably the best new car experience I have had. We left that night wit good deal on the car and went over how everything worked on the car. It was probably the best new car experience I have had. We left that night with a 2013 Toyota Sienna. I would certaintly recommend Dave and Russel toyota to a friend. More

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