David Dowd
David Dowd at Heritage Mazda Towson

David Dowd

General Manager

Heritage Mazda Towson

1630 York Road
Lutherville, MD 21093

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4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of David Dowd

February 28, 2026

Dealership Rating
Employee Rating

My girl! !!!! Paulette is the BEST!!! If you're looking for a vehicle, you need to see Paulette! Knowledgeable, patient, helpful, and so sweet. Will absolutely More

by Sarah Maley
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 03, 2026

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 28, 2026

Dealership Rating
Employee Rating

I have been coming here since 2023 when I purchased my first new vehicle from Heritage Mazda Towson. Today I purchased my second new vehicle from them because my experiences here have always been excellen More

by stuartdembo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Towson!

February 20, 2026

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Employee Rating

I will never purchase a vehicle from this dealership again. This individual is unresponsive., unrealistic, that’s not treat his customer as well. More

by rg7074292
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Dwight S, Tyler Leahy

Feb 25, 2026

Heritage Mazda Towson responded

Hello, we appreciate your review of our dealership and are truly sorry for any inconvenience you experienced during your car-buying journey. Ensuring customer satisfaction is paramount to us, and we're committed to making things right. We want to regain your trust and your business. Please reach out to us and we will work with you to resolve this matter to your satisfaction. General Manager, David Dowd, david.dowd@mileone.com, 410.427.7957

December 02, 2025

Dealership Rating
Employee Rating

Always a delight to work with Jenna B. ! This is my second time purchasing through her—once in 2023, and now again in 2025. She consistently goes above and beyond, and I truly appreciate al More

by ChristaCSutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2025

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Employee Rating

I experienced on two intense purchase occasions, a professional, multi talented, experienced team led by my sales woman Jenna Bull. Dave the GM who was smart,compassionate, and tough explained some More

by rosemarydis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2025

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 14, 2025

Dealership Rating
Employee Rating

Dave and Paulette were easy to work with, making me feel like a valued customer...definitely recommended! More

by Chana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paulette Edwards

Aug 16, 2025

Heritage Mazda Towson responded

Hi Chana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

July 02, 2025

Dealership Rating
Employee Rating

Kennedy was amazing! She is very attentive and knowledgeable. She made the transition of buying a new car easy and stress free! More

by Nelo.julia53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amin Fatouraee, Kennedy Overbey , Andrew Carr

Jul 03, 2025

Heritage Mazda Towson responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2025

Dealership Rating
Employee Rating

Mazda Towson was incredible to work with! Thank you Jenna for all you skills on the vehicle. A huge thank you to Dave Dowd for going above and beyond on my new 2025 premium plus CX70! Defini More

by Bearface
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Scammell, Ben Kuper, Jenna DiGennaro Bull , Andrew Carr

Jun 13, 2025

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2025

Dealership Rating
Employee Rating

James was very responsive to our requests and was able to get me a great deal on my new car. He was very personable and knowledgeable More

by lauren soles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kuper , James Wilder

Mar 26, 2025

Heritage Mazda Towson responded

Hi Lauren, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 07, 2025

Dealership Rating
Employee Rating

These guys are SERIOUSLY the best in the game. This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stres More

by Erin P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chaconas, Ben Kuper, Patrick Marsh , Dyvonn Bell, Elliott Robinson, James Wilder

Feb 11, 2025

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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