David Dowd

Always a delight to work with Jenna B. ! This is my second time purchasing through her—once in 2023, and now again in 2025. She consistently goes above and beyond, and I truly appreciate al ! This is my second time purchasing through her—once in 2023, and now again in 2025. She consistently goes above and beyond, and I truly appreciate all the staff for their hard work in making the process smooth and enjoyable. I feel confident that they keep your goals and best interests in mind, helping you find the perfect car for you. More

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I experienced on two intense purchase occasions, a professional, multi talented, experienced team led by my sales woman Jenna Bull. Dave the GM who was smart,compassionate, and tough explained some professional, multi talented, experienced team led by my sales woman Jenna Bull. Dave the GM who was smart,compassionate, and tough explained some complicated data and processes to me. But he also listened! Their bench is so deep from knowledge of cars, customer service, finance, to state of the art work place systems . I had an incredible, eye opening experience with the Heritage Mazda Towson team. They were more than I could have hoped for at my time of two very challenging procurement interactions. Thank you all, Rosemary DiStefano More

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Dave and Paulette were easy to work with, making me feel like a valued customer...definitely recommended! like a valued customer...definitely recommended! More

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Kennedy was amazing! She is very attentive and knowledgeable. She made the transition of buying a new car easy and stress free! She is very attentive and knowledgeable. She made the transition of buying a new car easy and stress free! More

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Mazda Towson was incredible to work with! Thank you Jenna for all you skills on the vehicle. A huge thank you to Dave Dowd for going above and beyond on my new 2025 premium plus CX70! Defini Thank you Jenna for all you skills on the vehicle. A huge thank you to Dave Dowd for going above and beyond on my new 2025 premium plus CX70! Definitely a 5 star experience More

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James was very responsive to our requests and was able to get me a great deal on my new car. He was very personable and knowledgeable get me a great deal on my new car. He was very personable and knowledgeable More

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These guys are SERIOUSLY the best in the game. This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stres This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stress how good they are. More

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It’s only been a few days but loving my car so far 🤩. James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to pur James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to purchase from this dealership again in the future. More

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Rudy was responsive and a pleasure to work with for our seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told by Dave the General Manager, when I called to voice my displeasure about Ben, that he (Dave) wanted to make it right with us and to give him three hours to do so. That was two weeks ago and I’ve yet to hear from the General Manager. The Service Department was outstanding when I brought the car into get a dent removed and I would work with them in a heartbeat. Rudy and Service Department were 10/10, Ben (Finance Guy) 0/10 and Dave the General Manager is a 6/10. More

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We had a great experiencing purchasing our second Mazda at Heritage. David, Paulette, and Paris were all friendly and helpful. at Heritage. David, Paulette, and Paris were all friendly and helpful. More

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