David Dykema | Page 3

Service was fast and completed correctly, good communication. Excellent customer service. They even solved a problem another ford dealer couldn’t resolve for me on the first try. communication. Excellent customer service. They even solved a problem another ford dealer couldn’t resolve for me on the first try. More

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Great timely service. Communicated costs for approval before they fixed it. Done on time as promised Communicated costs for approval before they fixed it. Done on time as promised More

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They do a amazing job with my car, very courteous and professional, been going there for years professional, been going there for years More

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First time using mobile home service. Saved time going to dealership. Highly recommend using this service Saved time going to dealership. Highly recommend using this service More

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This dealer will not honor their own “we owe” for products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call bac products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call back and at most times unreachable. I would not suggest this dealer to my worst enemy! Very upset with our last year of experiences here. Will not be back! More

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Bought my car in 2014, never had reason to go anywhere else for service. First rate service department else for service. First rate service department More

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They were able to get me in for service on short notice. I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Ver I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Very happy with their service team. More

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They did some work on my truck and when i picked it up, the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders More

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Never have recall parts in stock The waiting time to change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on the ground did let them know. They took my car back on the rack and told me that they didn’t clean up right after the oil change. I don’t believe that. It took them good 10 minutes to bring my car back Hope they did the oil change correctly. Now I am wondering if I didn’t have to go back and ask a question and didn’t see the spot of oil on the ground. Will my car be okay I did take some pictures just in case I have I don’t have to go through any further problems with my car The only reason I’m going to the dealer because I bought the car at the dealer and I wanna keep my warranty going. More

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Always receive excellent service from this dealership. Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! More

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