David Espinoza
David Espinoza at Ciocca Ford Lincoln of Lawrenceville
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David Espinoza | Page 3

Service Advisor

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.6
63 Reviews

Industry Experience

17 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.6

63 Reviews

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63 Reviews of David Espinoza

April 16, 2024

Dealership Rating
Employee Rating

Great experience working Ciocca Ford of Lawrenceville. Sales and finance staff were easy to work with. This is my first car purchase from Ciocca and the deal was very fair. I have been using their serv More

by JRSTWO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Murphy, Jackie Krzaczyk

Apr 17, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 13, 2024

Dealership Rating
Employee Rating

Did a fine job job getting the GPS updated. Took very little time to install the part. Happy with your wool! More

by MTAKACS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 13, 2024

Dealership Rating
Employee Rating

Overall good place to take my Ford. However, more expensive than other places and the explanations during my repair were confusing. Once I asked at the end, it made more sense. I didn't More

by kanikki52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kanikki, thank you for the review regarding our service department. We apologize if you feel our pricing is high, as well as any confusion with the work performed. We will be sure to correct this moving forward. If you would like to discuss anything further, please don't hesitate to reach out!

April 11, 2024

Dealership Rating
Employee Rating

The service manager is fantastic He listens to you develops a good relationship Feels like working with family More

by rmackenziejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Cook

Apr 12, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

April 09, 2024

Dealership Rating
Employee Rating

The service agent and technician were very professional and completed my service on a timely basis More

by SWANKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 10, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 08, 2024

Dealership Rating
Employee Rating

Available and easy to talk with to get answers. This was not the case with the Flemington location. More

by sbecker379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We really appreciate the recommendation, Sbecker! Thank you!

April 07, 2024

Dealership Rating
Employee Rating

Worst experience ever. Your service center is a joke. I will never be coming back. More

by FENRIS2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Sorry to hear that you had a bad experience at our dealership. Please call 609-882-2900 and speak with one of our managers to discuss further.

April 07, 2024

Dealership Rating
Employee Rating

Pleasant welcome. Complete explanation of the anticipated service, along with making sure the dealership had the correct phone number to contact me when the car was do More

by WEEN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Ween! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 06, 2024

Dealership Rating
Employee Rating

Excellent service and great communication through each step. I really appreciated the video inspection and the transparent communication regarding what needs to be fixed. More

by jeongeunpark18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thanks for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 05, 2024

Dealership Rating
Employee Rating

Everyone was super kind and my oil change took just as long as they said More

by Mia Mintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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