David Espinoza
David Espinoza at Ciocca Ford Lincoln of Lawrenceville
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David Espinoza | Page 5

Service Advisor

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.5
77 Reviews

Industry Experience

17 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.5

77 Reviews

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77 Reviews of David Espinoza

April 07, 2024

Dealership Rating
Employee Rating

Worst experience ever. Your service center is a joke. I will never be coming back. More

by FENRIS2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Sorry to hear that you had a bad experience at our dealership. Please call 609-882-2900 and speak with one of our managers to discuss further.

April 07, 2024

Dealership Rating
Employee Rating

Pleasant welcome. Complete explanation of the anticipated service, along with making sure the dealership had the correct phone number to contact me when the car was do More

by WEEN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Ween! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 06, 2024

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Employee Rating

Excellent service and great communication through each step. I really appreciated the video inspection and the transparent communication regarding what needs to be fixed. More

by jeongeunpark18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thanks for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 05, 2024

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Employee Rating

Everyone was super kind and my oil change took just as long as they said More

by Mia Mintz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 04, 2024

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He was quick ,keep me updated on the progress of the bronco and what parts he needs to order More

by TONYSNJ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 20, 2024

Dealership Rating
Employee Rating

Thank you Mark Cook and your team For your professional service And your attention to detail And making me feel that you care Sincerely William Riddle More

by William
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 14, 2024

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Employee Rating

So far, the Ciocca Ford dealership has treated me excellent and I appreciate those easy for me mobile visits. More

by JOE@SOLARHOMEBREW.COM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody

Mar 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Joe! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 12, 2024

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Employee Rating

Did the three recalls in quick time, called me to let me know the status. Thank you. More

by TYLER.LUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Tyler! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 10, 2024

Dealership Rating
Employee Rating

i have been coming to that dealership for years i bought 3 cars from there the work i had done to the car was extremely HIGH for such a small item which i was billed 3 hours for labor that was my last visit More

by FSTART0194
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: David Espinoza

March 10, 2024

Dealership Rating
Employee Rating

No good dropped off truck for service and got a message around 10:00am truck close to being done. I went to the dealership around expecting my truck to be ready and waited another hour before being told th More

by WCREWS7118
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: David Espinoza

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