David Fattaleh | Page 5

This dealership is fantastic. The attentiveness and friendliness of all the staff I interacted with was beyond anything I've experienced at any other dealership, in particular Tyler Heath. friendliness of all the staff I interacted with was beyond anything I've experienced at any other dealership, in particular Tyler Heath. More

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Rufus was not very helpful with my used car shopping experience, I had to call him twice to get an out the door price. The vehicle was priced competitively to get you in the door. They do not want to “h experience, I had to call him twice to get an out the door price. The vehicle was priced competitively to get you in the door. They do not want to “haggle” but force you to pay $798 for Kahu GPS(which has terrible reviews) and $698 for lifetime tint (which is only valid in Arizona) in addition to a $598 document prep fee. You can browse through their inventory and see that they regularly keep cars on their lot for several months. I can’t imagine how much money they are losing by having their inventory sit and depreciate. Also I have excellent credit and somehow they offered me financing at 70% interest rate. More

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Johnny was always eager to help and knowledgeable. Great energy and always had us in mind. Highly recommend working with him! Great experience for first time buyers. Patient and informative! energy and always had us in mind. Highly recommend working with him! Great experience for first time buyers. Patient and informative! More

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Pablo and Jacob were extremely professional and wonderful to work with. I appreciated their honesty and willingness to explain everything to me. They went the extra mile to make sure I was happy with my purc to work with. I appreciated their honesty and willingness to explain everything to me. They went the extra mile to make sure I was happy with my purchase. I would not hesitate to contact Mark Kia again for my future car buying needs. More

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This is my second vehicle i bought from Mark Kia. I'm very happy again with the service I received from Johnny and Mark Kias staff. Thank again very happy again with the service I received from Johnny and Mark Kias staff. Thank again More

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Great dealership and great sales staff! We worked with Isaac Cruz and he was awesome. Helped us get into our dream truck! Definitely would recommend Mark Kia. Isaac Cruz and he was awesome. Helped us get into our dream truck! Definitely would recommend Mark Kia. More

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Great and helpful people. David in finance was the best!! Frank was helpful and nice. David was super kind and friendly. I’m so glad we chose Mark Kia. Frank was helpful and nice. David was super kind and friendly. I’m so glad we chose Mark Kia. More

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Matt was great, he went above and beyond.Jacob Delaney, Matt was great, he went above and beyond. Jacob Delaney, was rude and unwelcoming. A true used car guy reputation!!! Very displease with his behavi Matt was great, he went above and beyond. Jacob Delaney, was rude and unwelcoming. A true used car guy reputation!!! Very displease with his behavior. More

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Dishonest Finance Department, Poor Customer Service Johnny was very good, but the finance department is dishonest and the customer service is poor. The finance employee makes you initial your acceptance Johnny was very good, but the finance department is dishonest and the customer service is poor. The finance employee makes you initial your acceptance of the extended warranty BEFORE you get the breakdown of costs, and then refuses to change document. If you have any follow-up questions after you purchase your vehicle, good luck reaching them. They took three months to answer basic questions I had and provide me with a rebate check I was promised for my plane ticket. Bottom line is to avoid Mark Kia even if the sticker price is slightly lower - you will end up paying for it in other ways. More

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Pablo was great!!!! Pablo greeted us and began helping right away. He got my daughter into a new Forte at a great price. Lucas and David were as helpful. No pressure gre Pablo greeted us and began helping right away. He got my daughter into a new Forte at a great price. Lucas and David were as helpful. No pressure great service. Highly recommend this team. More

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