David Greenly

Nissan of Elk Grove responded

Thank you for taking the time to share your feedback. We understand your concern regarding how the pricing discussion was handled during the initial communication and how that impacted your experience. We also recognize your note about the vehicle walkthrough, as providing a clear and thorough explanation of features is an important part of the process. It’s good to hear that the purchase was ultimately completed with support from the team. Moving forward we will review consistency in communication and delivery through every interaction.

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear the team made a strong impression through their professionalism and respectful approach throughout your visit. It’s nice knowing you felt comfortable and never pressured during the buying process, as creating a relaxed and supportive environment is very important to us. We truly appreciate your feedback and hope you’re enjoying your new vehicle.

Nissan of Elk Grove responded

Thank you for sharing your kind review. We’re glad to hear you felt respected by our team during your visit and that they made a positive impression through their professionalism and approach. We always aim to provide a level of service that feels personal, attentive, and consistent across every interaction. We truly appreciate your support and look forward to helping you again when you need us.

Nissan of Elk Grove responded

Thank you for your kind review! We’re glad to hear our team made a positive impression through their professionalism and attentiveness, and that you found the facility clean and well organized during your visit. We strive to provide a comfortable and welcoming environment, so we're thrilled to meet your expectations. We truly appreciate your support and look forward to assisting you again in the future!

Nissan of Elk Grove responded

Thank you for your kind feedback. We’re thrilled to hear you had such a great experience with the team and were able to drive home in the truck you hoped for. It’s always our goal to make the process smooth and rewarding from start to finish. We truly appreciate you choosing us and wish you many miles of enjoyment ahead.

Nissan of Elk Grove responded

Thank you for your kind feedback. We’re glad to hear Alex was able to guide you the right vehicle and make the car buying process a positive and smooth experience. We hope that we can continue to support you for all your vehicle needs. We truly appreciate you choosing us and congratulations on your new Nissan.

Nissan of Elk Grove responded

Thank you for the 5 stars! We’re pleased to hear Lee provided such strong guidance throughout your purchase and helped make the process straightforward and reassuring. We appreciate your trust in our team and wish you many great miles ahead in your new vehicle.

Nissan of Elk Grove responded

Thank you for your incredible loyalty and for sharing your experience with us! It truly means a great deal to know you’ve trusted our team for so many years and we’re so pleased to hear that both your purchasing and service experiences have consistently met your expectations. We look forward to being here for you for many more years to come!

Nissan of Elk Grove responded

Thank you for sharing your feedback. We understand your concerns regarding the length of the process and how the sale was handled. Your comments are appreciated and will be shared with our team as we continue working to improve efficiency and ensure a more comfortable, transparent experience for our guests.