Jack Stevens
Jack Stevens at Nissan of Elk Grove

Jack Stevens

Internet Sales Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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5.0
207 Reviews

Languages Spoken

English English

5.0

207 Reviews

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207 Reviews of Jack Stevens

May 01, 2026

Dealership Rating
Employee Rating

Great attitude and very understanding. Being a union worker he understood what kind of car i was looking for and what i needed, with all the commuting I'd be putting into the car. More

by niko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari

May 01, 2026

Nissan of Elk Grove responded

Thanks for sharing this amazing review! We always strive to provide attentive, thoughtful service and glad you were able to get an experience that felt a little more personable during your visit. We truly appreciate the recommendation, and hope you enjoy new vehicle!

April 28, 2026

Dealership Rating
Employee Rating

Jon was courteous, informative and professional. He was patient explaining options available for my concern. He addressed options that dealer can help with since this was an issue I brought up at my More

by lnakajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Jon Murphy

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad to hear Jon handled your visit with professionalism and took the time to walk you through the available options in a clear and attentive way. It’s also good to know he followed up on your previous concern and helped address what could be done moving forward. We'll be here to welcome you back in the future whenever you need us!

April 26, 2026

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Jack was very outgoing and had great customer service. Jack was very hospitable and knows how to treat customers and makes them feel very relaxed and comfortable. I would recommend Jack to anyone looking More

by hartleyr72
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad to hear Jack created a welcoming and comfortable environment during your visit and made the process feel easy and enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future.

April 26, 2026

Dealership Rating
Employee Rating

Jack was great,very nice and out going,knowledgeable friendly and wonderful experience. Thanks jack More

by hartleyjeff913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re happy to hear Jack created such a positive impression and helped make your visit feel comfortable and easygoing. Having someone who connects well with guests and provides confident guidance can make all the difference, and it’s great that came through during your time here. We appreciate your support and hope to see you again soon.

April 26, 2026

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Employee Rating

Jack has excellent customer service. He answered all of my questions that I needed answered. If he did not know the answer to it he did go check and find the answer for me. Excellent sal More

by Hartleyd1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear Jack provided attentive support and took the time to make sure your questions were fully addressed, including following up when needed to get you accurate information. It’s great knowing his approach helped you feel informed and well taken care of throughout the process. We truly appreciate your kind words and look forward to assisting you again in the future.

April 19, 2026

Dealership Rating
Employee Rating

Friendly staff, very helpful and found what i was looking for. Jack S. just didn't fill my gas tank before leaving the lot. More

by hayliechao05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Apr 27, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad everything came together for you and that you were able to find what you were looking for. We also appreciate you bringing the fuel concern to our attention, as that’s something we take seriously and will make sure is addressed with the team. Your feedback is genuinely appreciated and look forward to the next time we can assist you.

April 18, 2026

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Employee Rating

Wait time long. Service schedule time behind. Need to be more accurate on scheduling customers. More

by FRYEGIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Garcia, Jarell Boyd

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for bringing this to our attention. We understand how frustrating extended wait times and scheduling delays can be, especially when expectations aren’t met. Your feedback regarding timing and accuracy is important, and we’ll be reviewing this with our team to improve how we manage appointments and communicate updates. We appreciate your patience and the opportunity to do better moving forward.

April 04, 2026

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Thank you again for the service provided for my car. Customer service as always was super nice, helpful and responsive. Thank you!! More

by rishasharma304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for your continued trust in our team. It’s always rewarding to know your visits are met with the level of care and communication you expect. We appreciate your support and look forward to assisting you again.

March 19, 2026

Dealership Rating
Employee Rating

Everyone we interacted with at this location was very kinda. Jack did an amazing job helping us. He communicated and with me through text during the day and answered any questions I had before we came ou More

by athomas
Recommend Dealer
Yes

Other Employees Tagged: I honestly can not remember the names of who the other 2 people were that helped us at the end of our visit.

Mar 20, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re so glad to hear that Jack took such great care of you and made the effort to provide clear communication and attentive service. We truly appreciate your recommendation and are thrilled you were able to drive home in your new vehicle the same night. Enjoy your new ride, and we look forward to seeing you again!

March 07, 2026

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Employee Rating

Amazing customer service, Jack Steven's was excellent with helping make the process easy stress free, as well as the other team emmebers I worked with. Amazing customer service over all. More

by Lexie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Mar 09, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that Jack and the rest of our team made your experience smooth and enjoyable, and provided excellent service during your visit. We truly appreciate you recognizing their efforts and are glad we could make the process stress-free for you.

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