David Grieco | Page 6

Toyota of Scranton responded

JODYSG, Thank you so much for your kind review! We're thrilled to hear that our team provided you with friendly and efficient service and kept you updated on your vehicle's status. We're also glad you found our waiting area comfortable—we want every part of your visit to be a positive experience. We appreciate your feedback and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

MRGN97, Thank you for the wonderful feedback! We’re thrilled to hear that both our customer service and mechanics exceeded your expectations. It’s especially rewarding to know we could provide a better experience for you after your previous dealership visit. We appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

suscon535, Thank you for your feedback! We’re glad to hear you felt you received a fair deal on both your trade-in and purchase. Providing a transparent and positive experience is always our goal. We appreciate your trust in Toyota of Scranton and look forward to serving you again in the future! Warm regards, The Team at Toyota of Scranton

Toyota of Scranton responded

JMPLAWLER, Thank you for your wonderful feedback! We're so glad to hear that Dave Grieco and our team continue to provide you with great experiences. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

MKIELAR, Thank you for your wonderful review! We’re so glad to hear that you feel special every time you visit us for service. Providing a comfortable, convenient, and welcoming experience is what we strive for, and it’s great to know you enjoy our attentive staff and amenities. We’re thrilled that you feel at home here and confident in your choice of a new Toyota. We truly appreciate your kind words and look forward to serving you again in the future! Warm Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

rjs671, Thank you for your wonderful feedback! We’re delighted to hear that you consistently have an easy, hassle-free, and pressure-free experience with us. Providing a seamless and enjoyable experience for all your Toyota needs is our top priority. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

JALMY30, Thank you for your kind review! We're glad to hear everything went smoothly and that we were able to complete your warranty service correctly and on time. Providing great service is always our goal, and it's wonderful to know we met your expectations. We appreciate your continued trust and look forward to assisting you again in the future! Thank you, The Service Team

Toyota of Scranton responded

MOZARTX007, Thank you for sharing your thoughtful review! We’re delighted to hear about your positive experience with David during your service appointment. His dedication to attention to detail, respect for your time, and commitment to delivering high-quality results are exactly what we strive for at Toyota of Scranton. We will certainly make sure David is recognized for his outstanding customer service skills. Your kind words mean a lot to him and our entire team. If there’s anything we can do to improve your experience even further, please let us know—we’re always looking for ways to serve you better. We look forward to assisting you again in the future! Warm Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

COLJO46, Thank you for sharing your feedback with us. We apologize for the extended wait time; we understand how valuable your time is, and we're sorry we didn't meet the original estimate. We appreciate your patience, and we're glad to hear that our team could offer the inspection at no charge. Please know that we’re committed to improving our process to provide a more accurate timeline for all our guests. We hope to serve you more efficiently in the future. Regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

KENG, Thank you for such a wonderful review! We're delighted to hear that you've consistently had a top-notch experience at Toyota of Scranton. We’re glad you enjoy our facilities and snack area – we work hard to make our space comfortable and productive for our guests. We're especially pleased that Dave has been a helpful and reliable part of your visits. Keeping our customers informed and going the extra mile is what we're all about, and we're so glad Dave’s efforts keep you coming back. Thank you for your loyalty – we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton