David Grieco

Toyota of Scranton responded

PACC9697, It means a lot to know you can consistently count on efficient, thorough service from our team. We are glad each visit has been handled promptly and that you have always felt welcomed and treated with courtesy. Thank you for the A++ review! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Galoriam, we're glad to hear your visit went so smoothly. A faster than expected turnaround is always appreciated, and it sounds like David's thoroughness never took a back seat to speed. We're glad this was your experience, and we look forward to serving you again. We appreciate you taking the time to share this. Best Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Jennifer, "as always" says a lot, and it's great to know that kindness and helpfulness have stayed consistent every time you've come in. We'll definitely pass along the encouragement to keep it up. Thank you so much for taking the time to share this! We're grateful for your continued trust in us. Take Care, The Toyota of Scranton Team

Toyota of Scranton responded

ANNABELLAMASSARO, Thank you for your wonderful review and for recommending Toyota of Scranton! We're thrilled to hear you received excellent service, clear communication, and that all of your questions were answered with confidence. Providing a transparent and reassuring experience is what we strive for every day. We truly appreciate your trust and look forward to welcoming you back. Thank you for choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

D.CURE, Thank you for your wonderful review! We're delighted to hear David provided such a professional and courteous experience. Taking the time to ensure every guest is completely satisfied before they leave is exactly the level of care we strive to deliver. We'll be sure to share your kind words with David and recognize him for a job well done. Thank you for choosing Toyota of Scranton, and we look forward to serving you again! Thanks again, The Service Team Toyota of Scranton

Toyota of Scranton responded

Hi GUMP33073, Thank you for your wonderful review! We’re delighted to hear that you and your wife felt so well taken care of during your visit. Creating a comfortable, welcoming environment is just as important to us as providing professional service, so it’s great to know the refreshments, waiting area, and our team helped make your experience memorable. Your comparison to Manhattan certainly made us smile! We truly appreciate your kind words and look forward to welcoming you both back to Toyota of Scranton in the future. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Imv1029, Thank you for your continued trust in Toyota of Scranton! We're delighted to hear that each visit has been a positive one. It's wonderful to know you enjoy our waiting area, appreciate the complimentary refreshments, and that your service advisor helps you keep your vehicle running its best while staying mindful of both your warranty and your budget. We truly appreciate your kind words and look forward to providing you with the same great experience for many years to come. Safe travels! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Hi Gary, Thank you for your outstanding review! We truly appreciate your loyalty over the past five years and are honored that you've trusted us with two of your trucks. It's wonderful to hear that David has consistently provided honest advice, prioritized your vehicle's needs, and earned your confidence along the way. We'll be sure to share your kind words with him—they'll mean a great deal. Thank you for choosing Toyota of Scranton, and we look forward to taking care of you and your truck for many years to come! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

PEPARTYKA, Thank you for the 5-star review! We're delighted to hear you received a great value on your oil change and that our team treated you so well during your visit. We appreciate your kind words and your trust in Toyota of Scranton. We look forward to seeing you again for your future service needs! Take care, The Service Team Toyota of Scranton

Toyota of Scranton responded

jgvanderpool, Thank you for your feedback. We understand how receiving a free inspection offer shortly after paying for an inspection could be frustrating. Our promotional offers are distributed periodically and are typically not retroactive to services already completed. We appreciate you bringing this to our attention, as it helps us better understand how these communications may be perceived by our guests. Thank you for choosing Toyota of Scranton, and we hope to continue serving you in the future. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton