David "Griz" Griffin | Page 9

Everyone at the dealership was quick, efficient, polite, straightforward and made the usually miserable car-buying experience actually not bad at all! I felt we were being helped rather than fleeced. It w straightforward and made the usually miserable car-buying experience actually not bad at all! I felt we were being helped rather than fleeced. It was a great experience and I will drive the extra distance for my maintenance because everyone there exceeded expectation. More

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We have lived in the Valley for over 30 years and during that time, my wife and I have bought Acuras, Toyotas, Hondas and just recently, our very first Subaru (a 2020 Outback Onyx XT). The purchasing experi that time, my wife and I have bought Acuras, Toyotas, Hondas and just recently, our very first Subaru (a 2020 Outback Onyx XT). The purchasing experience at the Subaru Superstore was far and away the easiest and most pleasant we have had so far. This is how the car purchasing experience SHOULD be. David Griffin (Griz), our salesperson, was knowledgeable, helpful, and very laid back. No high pressure here! He patiently let both my wife and I test drive the vehicle on two separate visits. He didn’t even try to lay the “what can I do to sell you a car today” line on us! He sent us home with a quotation with all the details spelled out in writing and a final bottom line price, so there were no surprises. I had naturally looked the car up on Edmunds, and the price Griz gave us was so good, I didn’t even quibble (that’s a first!!) At purchase time, Brent Beck helped us with our finances and he continued the level of professionalism and low pressure that Griz showed us (at other dealerships, the transaction with the finance person felt like an arm-wrestling match!! Not so with Brent, he was great). Darrin walked us through all the features of the car (and these days, there are A LOT of features) and made sure that all our questions were answered before we drove the vehicle off the lot. Chandler Subaru has also followed up with me several times since the purchase, making sure that all our questions were answered and that we were satisfied. Subaru offers a follow-up meeting (which they call “Love Encore”, a rather amusing name) two weeks or so after the purchase. This is a meeting to go back over the features of the car and answer any questions that have come up. Dustin Fleger met with me and fully met the high standards that Griz, Brent and Darrin had established. He was knowledgeable and friendly. The experience we had with Subaru Superstore of Chandler is a textbook example of how you generate repeat business. More

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Using a thesaurus all the words for “outstanding” constitute my review. (If you have something to say, say it. Then shut up! I’ve said it.) constitute my review. (If you have something to say, say it. Then shut up! I’ve said it.) More

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Thanks Subaru Superstore of Chandler and especially to David in sales for a pleasant experience and delivery of my 2020 Subaru WRX STi in crystal white pearl. I received a fair deal and experienced excell David in sales for a pleasant experience and delivery of my 2020 Subaru WRX STi in crystal white pearl. I received a fair deal and experienced excellent customer service from David and other sales floor staff that were more than accommodating. More

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Great sales rep! Followed up promptly and with great information. Dealership experience was fast and courteous! We love the vehicle! We'll shop with them again! information. Dealership experience was fast and courteous! We love the vehicle! We'll shop with them again! More

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Everyone was very friendly and knowledgeable. All of questions were answered. Contact information for future questions was provided. A tour of service department was appreciated. questions were answered. Contact information for future questions was provided. A tour of service department was appreciated. More

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David Griffin was very professional and easy going. He made my experience stress free, which was great because buying a new car can be very stressful. I would definitely recommend him and this dealership made my experience stress free, which was great because buying a new car can be very stressful. I would definitely recommend him and this dealership if you’re interested in purchasing a Subaru! More

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David was knowledgeable and low key. He let the car sell itself. The entire staff was helpful and good at what they do. We've always liked the cars. Now we like the organization as well. itself. The entire staff was helpful and good at what they do. We've always liked the cars. Now we like the organization as well. More

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Best new car buying experience ever I emailed an inquiry on a new vehicle and got an immediate response from Griz. He was super knowledgeable and experienced. I didnt expect to drive a I emailed an inquiry on a new vehicle and got an immediate response from Griz. He was super knowledgeable and experienced. I didnt expect to drive away with a new car that day, but that’s exactly what happened and I couldn’t be happier. no haggle and fuss, just in and out. I would highly recommend the suburu superstore in chandler! More

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Nice Used Car Buying Experience! Yes, it IS possible to buy a used car from a dealer that is upfront, courteous, professional, friendly and helpful. We were looking for a nice, afford Yes, it IS possible to buy a used car from a dealer that is upfront, courteous, professional, friendly and helpful. We were looking for a nice, affordable used Toyota Camry that included a Blind Spot Monitor. Pretty specific needs! :-) Luckily for us, Subaru Superstore of Chandler had just taken in trade a 2012 Camry XLE hybrid with BSM. We had to wait about a week to see it, while they inspected and detailed it. It was worth the wait...it looks like a new car and has only 65k miles, and at a great price! When we arrived at the dealership for a test drive, we expected to see the car outside and ready for us to drive. We were concerned when we didn't see the car...and then went inside and discovered it was waiting in an air conditioned area for us to look at and drive. Nice! We dealt almost exclusively with John Barravecchio, with a little help from David Griffin. Both were great! We worked mostly with John and he's a really great guy -he even offered tips for selling our 2010 Camry when we decided not to trade it in. This dealership is first class and they sell really nice used cars with no pressure and no games. It was a very pleasant experience from start to finish and we highly recommend this dealership! More

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