David Hain
David Hain at North Bay GMC Cadillac

David Hain | Page 9

Service Manager

North Bay GMC Cadillac

720 Northern Boulevard
Great Neck, NY 11021

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4.4
101 Reviews
4.4

101 Reviews

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101 Reviews of David Hain

July 30, 2025

Dealership Rating
Employee Rating

William is awesome, professional, responsive. Keep it up Will you the best sir TY s More

by JEROMEHAYES170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

North Bay GMC Cadillac responded

Thank you, Jerome, for choosing North Bay GMC Cadillac . Your feedback and rating mean a lot to us. We're glad William was able to help, and we hope to see you again!

July 30, 2025

Dealership Rating
Employee Rating

Courtious knowledgable and friendly. Care to your needs. Made you feel welcomed relaxed and comfortable. More

by BAUSOLOUIS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John the mechanic

Jul 30, 2025

North Bay GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 28, 2025

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Employee Rating

Clean & modern facility - easy to get appointments & they wash your car after they service it! More

by kathywhatmough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

North Bay GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 28, 2025

Dealership Rating
Employee Rating

Great sercice Fast service Great employees Deliver on time Salesman very knowlgible Quality service Clean place More

by Bizibibi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 28, 2025

North Bay GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 28, 2025

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Employee Rating

My experience with this dealership is excellent. I think this is the best Cadillac dealership in the whole country. I wish North Bay Cadillac continuous success and continue to do the best work ever More

by LAKERAMSALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

North Bay GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac .

July 27, 2025

Dealership Rating
Employee Rating

Very great dealer to work with ! I had a 2 time great experience with them again! More

by CARLOSBCESPEDESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2025

North Bay GMC Cadillac responded

Here at North Bay GMC Cadillac , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 27, 2025

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Employee Rating

Worst customer service ever. Never again. They forgot about my car and had to wait 4 month and never fixed it. More

by Chadynassar
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jul 28, 2025

North Bay GMC Cadillac responded

Thank you for sharing your experience with us, Chady. I understand that waiting four months for your car to be fixed is frustrating and disappointing. At North Bay Cadillac Buick GMC, we strive to provide our customers with the highest standards of service, and I appreciate your feedback. Please consider reaching out to me directly so I can discuss your concerns further. Your satisfaction is important to us, and we hope to regain your trust. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

July 27, 2025

Dealership Rating
Employee Rating

Service agents at North Bay Cadillac are knowledgeable, courteous and efficient. They understand your service needs and provide answers to you about needed repairs for your vehicle. The mechanics are capab More

by gtrplyr51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

North Bay GMC Cadillac responded

Thank you for choosing North Bay GMC Cadillac . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2025

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Employee Rating

This was the worst service experience I have ever had and my truck is a 2008 so that says a lot. They kept giving me the run around and after about 2 weeks of silence (no updates) I am told a part needs to b More

by snark.parrots.6h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2025

North Bay GMC Cadillac responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Sep 05, 2025

snark.parrots.6h responded

Just to update everyone reading these reviews, I was never contacted by the dealership after their reply. So do with that information what you will.

July 25, 2025

Dealership Rating
Employee Rating

Newly renovated, modern and clean facility. Knowledgeable technicians with access to the latest equipment. Friendly and courteous staff members that make everyone feel welcomed. Top credits to More

by Aman B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Robertson Service Advisor

Jul 25, 2025

North Bay GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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