Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
David Hepler
David Hepler at BMW of Gainesville

David Hepler | Page 4

Assistant Service Manager

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

Contact Me
5.0
109 Reviews

I’ve been in the car service business for 7 years. I enjoy spending time outdoors with my family. Carpentry is a hobby I enjoy in my free time.

Dealership Experience

9 yrs, 6 mos

Industry Experience

12 yrs, 5 mos

Specialties & Trainings

40 years of experience in Customer Service in the insurance and car industries.

5.0

109 Reviews

Write a Review

109 Reviews of David Hepler

October 12, 2023

Dealership Rating
Employee Rating

Friendly service representatives. . knowledgeable mechanics with attention to details.. Clean and comfortable accommodations while awaiting completion of services.. More

by FULLER0128
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 16, 2023

BMW of Gainesville responded

Thank you for your kind words! We're glad you appreciated our friendly service, knowledgeable mechanics, and comfortable accommodations. Your feedback motivates us to maintain our high standards. We look forward to serving you again.

October 01, 2023

Dealership Rating
Employee Rating

JD and Dave are always very helpful. They explain everything carefully making sure I understand what service needs to be done. I always have a great customer experience. More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Busby

Report | Print
Oct 02, 2023

BMW of Gainesville responded

We're thrilled that JD and Dave consistently provide helpful and informative service. Thank you for choosing us for your automotive needs!

September 12, 2023

Dealership Rating
Employee Rating

Great service advisor - willing to work with us and provide options. Looks to the best interest of the client. More

by rsikand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 12, 2023

BMW of Gainesville responded

It's fantastic you had such a positive experience with our service advisor! We strive to prioritize the best interests of our clients and provide them with options that suit their needs. Thank you for taking the time to share your feedback. Thank you for choosing BMW of Gainesville!

September 08, 2023

Dealership Rating
Employee Rating

Mr. Hepler and Albert were outstanding with their respective services. Thank you to both of them More

by manfred_jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 11, 2023

BMW of Gainesville responded

Thank you for taking the time to acknowledge Dave and Albert for their outstanding service! We're thrilled they provided you with such a positive experience. We'll be sure to pass along your kind words to them. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again!

August 20, 2023

Dealership Rating
Employee Rating

I had a fantastic experience at the oil change service for my car.. Great service. More

by Drpratibha83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 21, 2023

BMW of Gainesville responded

Thank you for sharing your fantastic experience with us! We're thrilled you had service for your car. We're here to provide you with continued excellent service.

August 19, 2023

Dealership Rating
Employee Rating

Great service. Courteous, pleasant and very helpful. JA was very good. Service has really improved over the years. More

by cochise1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Busby

Report | Print
Aug 21, 2023

BMW of Gainesville responded

Thank you for your excellent feedback! We're thrilled you had a great experience with our service. We appreciate your kind words about our courteous, pleasant, and helpful staff. It's also fantastic to know you've noticed an improvement in our service over the years. If there's anything else we can do for you or if you have more insights to share, please don't hesitate to reach out. We're here to provide continued excellence.

August 18, 2023

Dealership Rating
Employee Rating

The staff is courteous and professional. I was well taken care of. I don’t pulse recommend them. More

by latrell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 21, 2023

BMW of Gainesville responded

Thank you so much for your great feedback! We're happy that you found our staff courteous and professional. Your kind words truly brighten our day!

August 12, 2023

Dealership Rating
Employee Rating

The service was amazing. Dave explained everything my car needed and was able to accommodate me. I really appreciate the well narrated video of my safety check. I will contin More

by WMULLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 14, 2023

BMW of Gainesville responded

We're delighted you had an amazing service experience with us! It's fantastic that Dave explained everything your car needed and was able to accommodate your needs. We're glad you appreciated the video of your safety check. Thank you for choosing our dealer's service, and we look forward to continuing to provide top-notch service whenever you need us. Safe travels! 🌟🚗💨

July 28, 2023

Dealership Rating
Employee Rating

I have dealt with BMW of Gainesville for at least 5 years. They always provide quality service. But best of all, they have never let me down and that is saying a lot More

by LadyLakeLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Camacho, Chris Vought, Jose Rivera , JD Busby, Ashley Gallant

Report | Print
Jul 28, 2023

BMW of Gainesville responded

We appreciate your long-standing loyalty and trust in BMW of Gainesville! Thank you for taking the time to share your positive experiences with us over the past five years. Your satisfaction drives us to improve and deliver the best service possible. We are here to assist you with anything you need. Thank you for being a valued customer, and we look forward to continuing to serve you for many years to come!

Jul 29, 2023

LadyLakeLady responded

I will keep being your customer and urge all who are in the market for a good automobile buying experience, to keep BMW of Gainesville in mind.

September 14, 2022

Dealership Rating
Employee Rating

Great service and also fast nice waiting room enjoyed video of recommended service work that I done was reasonable More

by banditjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 15, 2022

BMW of Gainesville responded

Thank you for your kind words of appreciation for our hard-working staff at BMW of Gainesville. We hope to serve you again soon.

1
...
3
4
5
...
11

Dealership Inventory (116 Vehicles)

new 2026 BMW M5 car, priced at $129,125
2026 BMW M5
new
Alpine White exterior
Automatic
All-wheel Drive
$129,125
View Details
new 2026 BMW 430 car, priced at $57,275
2026 BMW 430
new
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
$57,275
View Details
new 2026 BMW i5 car, priced at $74,765
2026 BMW i5
new
Oxide Grey Metallic exterior
Automatic
Rear-wheel Drive
$74,765
View Details
new 2025 BMW 760 car, priced at $140,435
2025 BMW 760
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
$140,435
View Details
new 2026 BMW 430 car, priced at $54,995
2026 BMW 430
new
Alpine White exterior
Automatic
Rear-wheel Drive
$54,995
View Details
new 2026 BMW X5 car, priced at $74,700
2026 BMW X5
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
$74,700
View Details
View All Inventory