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David Hepler

Overview Reviews (109) Inventory (116)

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David Hepler

David Hepler | Page 6

Assistant Service Manager

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

I’ve been in the car service business for 7 years. I enjoy spending time outdoors with my family. Carpentry is a hobby I enjoy in my free time.

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5.0

109 Reviews

I’ve been in the car service business for 7 years. I enjoy spending time outdoors with my family. Carpentry is a hobby I enjoy in my free time.

Overview Reviews (109) Inventory (116)

Dealership Experience

9 yrs, 6 mos

Industry Experience

12 yrs, 5 mos

Specialties & Trainings

40 years of experience in Customer Service in the insurance and car industries.

5.0

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of David Hepler

August 10, 2022

Dealership Rating

Employee Rating

Dave was pleasant as always, wish the service was done in a more timely manner like the schedule for service was told to me. a more timely manner like the schedule for service was told to me. More

by sheb31

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Aug 11, 2022 -

BMW of Gainesville responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

August 05, 2022

Dealership Rating

Employee Rating

El servicio fue excelente, todo estuvo en perfectas condiciones, agradecido con el trato y el servicio gracias condiciones, agradecido con el trato y el servicio gracias More

by SINAO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Vought , JD Busby, Carlos Morales, Keely Whitmer

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Aug 05, 2022 -

BMW of Gainesville responded

Muchas gracias por sus comentarios! Nos alegra saber que el servicio fue excelente! Te esperamos pronto!

August 03, 2022

Dealership Rating

Employee Rating

Dave was very helpful getting me in without an appointment and giving me a loaner. Also found the video of the multi points inspection very informative. appointment and giving me a loaner. Also found the video of the multi points inspection very informative. More

by jmw38

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2022 -

BMW of Gainesville responded

Thanks for the review! We hope to serve you again in the future.

August 01, 2022

Dealership Rating

Employee Rating

Great service. Appointment, updates, follow up, and final report were timely and informative. Dave in service and the team do a great job. Appointment, updates, follow up, and final report were timely and informative. Dave in service and the team do a great job. More

by AAMARINBEDOUT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 02, 2022 -

BMW of Gainesville responded

Thank you for sharing your positive feedback. We look forward to your next visit to BMW of Gainesvlle!

July 31, 2022

Dealership Rating

Employee Rating

Always a good experience using Gainesville BMW. The service department is always helpful and accommodating. The service department is always helpful and accommodating. More

by diana06k

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 01, 2022 -

BMW of Gainesville responded

We’re thrilled you had such a great time at BMW of Gainesville. We hope to have you back soon!

July 29, 2022

Dealership Rating

Employee Rating

Excellent service and very attentive during The Whole process!! They gave the extra mile to have my tire fixed asap! process!! They gave the extra mile to have my tire fixed asap! More

by ESANTIAGOAPPLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2022 -

BMW of Gainesville responded

Thank you for this review! It has been our absolute pleasure to serve you, and we hope that you return soon.

July 28, 2022

Dealership Rating

Employee Rating

The service reps are very knowledgeable, friendly and easy to work with. A fifteen word minimum is unnecessary, easy to work with. A fifteen word minimum is unnecessary, More

by gnickerson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: JD Busby

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Jul 29, 2022 -

BMW of Gainesville responded

Thank you so much for giving us a 5-stars review. You made our day!

July 24, 2022

Dealership Rating

Employee Rating

Service is always excellent but really disappointed with the car wash service, didn’t even do anything on the interior of the vehicle. I look forward to the interior looking and feeling like the exterior li the car wash service, didn’t even do anything on the interior of the vehicle. I look forward to the interior looking and feeling like the exterior like the first year I had the vehicle both interior and exterior were kept spotless More

by PEUSER.JEFFREY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: JD Busby

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Jul 25, 2022 -

BMW of Gainesville responded

Thank you for the review! Your feedback is much appreciated and helps our team improve.

July 24, 2022

Dealership Rating

Employee Rating

I was kept informed on the progress of the repair work. The video of the inspection was a nice touch. The video of the inspection was a nice touch. More

by LENWELD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jul 25, 2022 -

BMW of Gainesville responded

Thank you for choosing BMW of Gainesville and sharing your positive feedback with our community.

July 22, 2022

Dealership Rating

Employee Rating

Great professional and friendly service as usual. Service was carried out in n less time than estimated and sone professionally Service was carried out in n less time than estimated and sone professionally More

by NEEDLEMAN_MARK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Vought , JD Busby, Carlos Morales, Keely Whitmer

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Jul 22, 2022 -

BMW of Gainesville responded

Thank you for being our customer and leaving us a wonderful 5-star review!

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