David Holmes | Page 15

"Professional and considerate" As usual my experience was very professional. Kevin was very considerate of my wishes – I didn’t want to spend my entire day working out a deal for m As usual my experience was very professional. Kevin was very considerate of my wishes – I didn’t want to spend my entire day working out a deal for my new 4Runner! From the time we picked out the model, to the time I drove it off the lot, my transaction was handled in a timely and professional manner. This was our 5th auto purchased at Jim Norton Toyota, our 2nd purchase with Kevin as our sales person. Kevin took the time to go over everything I needed to know about my new 4Runner and was very patient, again respecting my wishes on my time constraints. My “visit” to the Business Office went very quick and smooth, I even got a new recipe for homemade salsa from Tony my finance manager! Everyone and everything about Jim Norton Toyota is “Top Notch”, from the sales floor to even the bathrooms. They really know how to treat their customers. Another reason we choose Jim Norton Toyota is the service department, again very professional! David Holmes runs an awesome service department and I always know that I will be treated fairly. More

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This was the friendliest and most helpful dealership that I have ever dealt with, from service to sales and there knowledge of there products. We came in at 4:30 and was out by 6:00, we were on our first d I have ever dealt with, from service to sales and there knowledge of there products. We came in at 4:30 and was out by 6:00, we were on our first day of vacation from Dallas and going to a family reunion in okla when our check engine light came on. Jim Norton Toyota employees had it fixed and back on the road within a hour after checking in. This was a great dealership with a top rated customer service team..... David Holmes checked us in quickly and Lee Heffner has sold me on buying a Toyota Highlander and trading in my Cadilac. Our family had a great experience! Thank you guys.... More

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I recently purchased a 2013 Camry SE for my daughter from Jim Norton Toyota in Tulsa. Honestly I was not optimistic that they would be competitive on price but they surprised me. The price was right and th Jim Norton Toyota in Tulsa. Honestly I was not optimistic that they would be competitive on price but they surprised me. The price was right and the transaction went very smoothly. Everyone there was very professional. No games. I highly recommend that you ask for Dustin Moseley when you get there. We have had Toyotas for several years and have taken them to Jim Norton for service since moving to Tulsa. The service department is very professional and the waiting area is very comfortable. I was hoping to buy the Camry SE from Jim Norton because they are very close and the service is great. It worked out. With JN's aggressive advertised discount, financing rebate, loyalty rebate, college grad rebate, and 0% for 60, I got a sporty young adult's car for the price of a kid's econobox car. Yes, a college kid is driving it but … More

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I chose Jim Norton Toyota for the purchase of my new 2013 Toyota Highlander SE for three reasons: (1) The reputation of the dealership. (2) The great experience I have had for the past eight years with your Toyota Highlander SE for three reasons: (1) The reputation of the dealership. (2) The great experience I have had for the past eight years with your service department and David Holmes who is my service writer there. (3) The excellent, and patient, help I received from Dain Livingston while trying to decide on which Highlander would best serve our family needs. Dain was very knowledgeable in answering the many questions I asked regarding accessories, etc. He was also prompt to answer my many phone calls. I have great confidence in your dealership and look forward in doing business with Jim Norton Toyota. Thanks much. More

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David was super easy to work with and accommodated my requests. My car was cleaner than when I left it when it was returned to me:) requests. My car was cleaner than when I left it when it was returned to me:) More

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