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David Holmes
David Holmes at Jim Norton Toyota Tulsa

David Holmes | Page 6

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of David Holmes

April 23, 2024

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Employee Rating

Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite More

by fnfash98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Dakota Jacoby, Jeff Lauinger, Jeff 'Stewart' Cantrell , Rachel Farrell, Auston Foster, Zeb Freter, Levi Hale

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Apr 24, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

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Every time I have gone into Jim Norton, they have always treated me very well and made me feel extremely appreciated. More

by melodee.l.stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Melodee! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 12, 2024

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Employee Rating

Love the service we received both during the inspection of vehicles and the final departure with our new car. More

by KGLARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fisher

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Apr 12, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

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I always receive good service at Jim Norton that's why I go there for maintenance and other auto related needs. More

by rita.dobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

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Apr 10, 2024

Jim Norton Toyota Tulsa responded

Rita, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

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Employee Rating

They usually can help me out with a car if mines got to stay over night and in needs vehicle everyday. More

by mnail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

April 05, 2024

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Employee Rating

Jim Norton - upper tier Toyota dealer. Have expended extensive resources for customer satisfaction..striving correctly. More

by nbxit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster, Joey Ryan

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Apr 08, 2024

Jim Norton Toyota Tulsa responded

Thanks for the great feedback! We're pleased that everything went well for you and look forward to working with you again soon. Sincerely, Courtney, Jim Norton Auto Group

April 03, 2024

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The service at Jim Norton Toyota was Quick and effortless. The service writer was courteous and helpful. I recommend Jim Norton Toyota for all service requirements. More

by DRRICKBISHOP12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

I always seem to have an unsatisfying experience with the service department. Something goes wrong, or the wait time was 4-6 hours. More

by mikewrugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

David Holmes is the reason I continue to come to Jim Norton to have my vehicles serviced! More

by coffey0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Cooper

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Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

I called several days in a row and left messages and did not receive a call back! I don’t feel like this is acceptable! Another lady that answered the phone tried to look at my ticket to see if it was ready More

by SUSAN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately we cannot identify you by your username and kindly request you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

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