David James | Page 37

Best Long Distance Car Buying Experience Ever! We found perfect preowned 2013 BMW 650i Gran Coupe at Certified Benz & Beemer with the exterior and interior color, as well as all the options and pac We found perfect preowned 2013 BMW 650i Gran Coupe at Certified Benz & Beemer with the exterior and interior color, as well as all the options and packages we desired. When inquiring the availability of the car I was contacted by Jessica who connected me with product specialist Alexander Smith. Both were very professional and great in their communications, Alexander continued as my main contact throughout the whole buying process. After learning more about the car it seemed to be the exact car we were looking for and we decided to buy it unseen. David James from sales discussed the details with me and guided me through the sales process in a very detailed way. CBB placed a 48 hour hold on our car and we finalized the sales documents that were signed by me and returned immediately. CCB also found financing of the balance at a very low interest rate. The car was shipped during the same week I returned the sales documents and when it arrived, we could not believe how a 2013 vehicle with 50,000 miles on it can look and feel as new as this one did. We could not find any dents or scratches anywhere and even the interior looked and smelled like new. We were amazed how nicely the car was detailed in and out, while also being aware that the first owner must have taken extra care of it. After driving the car for a couple of days we realized that the car had no hidden issues and the CBB team assisted us even with some minor things we brought forward until they were resolved. The 10 day return period, as well as the 90 day limited warranty period gave us the comfort to really make sure that all was the way it should be. During our contact with the team at CBB we felt like respected customers and felt very comfortable during the whole transaction. Every individual was very nice and professional and returned our messages and calls to address our questions. Their shipping company delivered the car on time and without any damages or missing accessories. The next time we will be in the car buying market we will check the CBB inventory first to see if we can buy another car from them, rather than going somewhere else. This was the greatest internet car buying experience without having seen or driven the car and I recommend CBB to everyone who finds the car they are looking for in their inventory. Buying a preowned car can be a very frustrating experience and we made quite some of them just looking at cars. If you want to avoid frustration, disappointment, and a waste of your time, I suggest to look at the CBB inventory. More

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Awesome Customer Service The entire team at this dealership treated me so kindly and there was absolutely no pressure. I was hesitant to purchase from a dealership, and was pl The entire team at this dealership treated me so kindly and there was absolutely no pressure. I was hesitant to purchase from a dealership, and was pleasantly surprised at how low-key and patient they were with me. They deserve an award for that alone! More importantly, I feel confidant in the car purchased, the dealership has an amazing inventory, the atmosphere is pleasant, clean, and the staff always greeted me at the door, Truthfully, I would come back here in a heartbeat before ever stepping into another dealership again. What a difference! Thank you, guys! More

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Juan Garcia was Very professional and friendly I was very pleased with the professionalism of Juan. He was friendly, helpful and very professional. He took care of our car which we had purchased f I was very pleased with the professionalism of Juan. He was friendly, helpful and very professional. He took care of our car which we had purchased from them about 7 weeks ago. The check engine light came on and they took care of it in a very professional manner. Juan took care of the whole thing. He was amazing. Would recommend this dealership to any one looking to work with great people. More

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Jeep Purchase My husband and I went in looking for a specific Mercedes we had seen online. Unfortunately our car seat wouldn’t fit comfortably so Alexander and Davi My husband and I went in looking for a specific Mercedes we had seen online. Unfortunately our car seat wouldn’t fit comfortably so Alexander and David helped us find something else to get into within our price range. They helped us through the whole car buying process and were extremely helpful. We didn’t have to haggle on prices and felt like the vehicles were priced fairly. We spent minimal time doing paperwork and waiting around, which is really important when you have a toddler with you car shopping. It was fantastic to get the A+ service their dealer is known for! Definitely telling friends and family about this gem! THANK YOU ALEXANDER, DAVID, & WILLIAM! More

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Chris Beaman is the man! I was afraid of the typical used car sales approach, this this time was no where near. The price was already under blue book value. I felt zero pressu I was afraid of the typical used car sales approach, this this time was no where near. The price was already under blue book value. I felt zero pressure from sales and finance. 5 star ratings for Chris in Sales, Travis in Finance, and David the manager. Will be buying with you again. More

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No pressure. Impressive selection and customer service. Sales was very helpful and accommodating. I was able to take my time during the process. Would buy from dea Impressive selection and customer service. Sales was very helpful and accommodating. I was able to take my time during the process. Would buy from dealer again, thanks. More

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Simple and no hassle purchase experience No pressure buy environment! They seem to be more knowledgeable about German cars than the traditional dealerships in town. Great package deal, will c No pressure buy environment! They seem to be more knowledgeable about German cars than the traditional dealerships in town. Great package deal, will come back again! More

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Julie was fantastic Julie was beyond helpful. She was perfect! Thank you. She assisted me greatly in every way! She was also very knowledgeable on the cars I had interest Julie was beyond helpful. She was perfect! Thank you. She assisted me greatly in every way! She was also very knowledgeable on the cars I had interest in. More

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Wonderful experience I had the good fortune to find CBB on a visit to Phoenix and came away with beautiful used Benz. My sales man, Alexander Smith, was wonderful and I I had the good fortune to find CBB on a visit to Phoenix and came away with beautiful used Benz. My sales man, Alexander Smith, was wonderful and I highly recommend him! Sales manager David and finance's Chris also excelled! Add also those beautiful, reasonably priced cars and it was memorable. Kudos! More

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Nice experience. No complaints. I went in not sure if I was going to trade in my car, but after driving it, speaking with the guys...we were able to come to a deal. I went and viewe I went in not sure if I was going to trade in my car, but after driving it, speaking with the guys...we were able to come to a deal. I went and viewed a couple other dealers in the area, but felt these guys treated me the fairest. I appreciated the fact that they were willing to work with me and think both sides were happy. More

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