David James | Page 36

Very bad service I have been trying to finalize a trade deal for over week. Didn’t have the answers to my questions. Didn’t try to get the answers from Mercedes. A nig I have been trying to finalize a trade deal for over week. Didn’t have the answers to my questions. Didn’t try to get the answers from Mercedes. A nightmare. Wanted me to put up a $2,000.00 deposit before deal was finalized. Wanted me to send title to my truck overnight with papers they were going to send me. Very bad way of doing business I do not recommend this dealer ship to any one More

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Quality Dealership & Outstanding Customer Service I had a very positive experience purchasing my Audi. I had told Craig the vehicle I was shopping for rich was rare and hard to come by. Craig contacte I had a very positive experience purchasing my Audi. I had told Craig the vehicle I was shopping for rich was rare and hard to come by. Craig contacted me when the Audi I was looking for came into their inventory. I didn't feel pressure to buy a car against my will. It was exactly what I was looking for. Craig (sales) and Robert (finance) were very friendly, accommodating,helpful & knowledgeable.I felt excited about the vehicle I purchase and good in knowing that I made the right decision to purchase my vehicle at Benz and Beemers. Both Craig and Robert were class acts and hard to come by. More

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Great Job Everyone! We started with a email to Chris since we live out of town, he gave me some ideas on what was in our price range. When I made the trip down, Chris wa We started with a email to Chris since we live out of town, he gave me some ideas on what was in our price range. When I made the trip down, Chris was with another customer so I worked with Craig, Craig spent almost 2 hours helping me while I decided which vehicle I was interested in. He knew all the options and the advantages of different models and brands. He brought me 2 legitimate offers on 2 different cars with my trade in along with their best purchase price. No low balling, and working your way up to a final price. When we were ready to buy the next day, Craig was off, but David promised me the same numbers when I arrive for whatever vehicle I choose. Que assisted us in our final decision and pointed out some great options on the BMW and enthusiastically showed us the BMW's again. Storms delayed are arrival in the beginning, but everyone in the dealer from the person who washed and prepared the car to the business manager stayed late and helped us so we could pick up our new ride that night. Easy quick and on the money for a great experience! More

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Excellent, friendly service Alexander provided excellent service throughout the buying process and even after the purchase took the time, well past closing, to help me get acclim Alexander provided excellent service throughout the buying process and even after the purchase took the time, well past closing, to help me get acclimated to the car. Bill and David helped me considerably with the financing process and pleasant and friendly throughout. An excellent experience, I look forward to purchasing from them again. More

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Excellent online buying experience I'm from Iowa and recently bought a 2016 BMW i3 after finding it online. Alexander helped me and was great to work with. He gave me all of the informa I'm from Iowa and recently bought a 2016 BMW i3 after finding it online. Alexander helped me and was great to work with. He gave me all of the information I wanted to know quickly. He is very friendly as well as every other person I talked to. I've never bought a car without looking at it so it was a big risk. In the end I'm so happy I bought this car. I like the bottom line pricing and no pressure sales. The car was delivered and is flawless! The window tint is really nice. It was such an easy way to buy a car and a better deal than other dealers for comparable vehicles even when adding in delivery charges. I'm very picky and so happy with the car. If I could do it over I wouldn't change anything. I'd highly recommend them! My only regret is not meeting any of them and thanking them in person. More

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Wonderful Experience We worked with the most competent, reliable and trustworthy team. It was a refreshing experience to purchase a vehicle from a group of good people. We worked with the most competent, reliable and trustworthy team. It was a refreshing experience to purchase a vehicle from a group of good people. More

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Great experience with my purchase and following service. I recently purchased a 2003 BMW 330i from Certified Benz and Beemer and couldn't be happier. The attention and courtesy I received from the minute I w I recently purchased a 2003 BMW 330i from Certified Benz and Beemer and couldn't be happier. The attention and courtesy I received from the minute I walked into the facility to purchase the vehicle has since been followed by a great service experience from Colin Moore, Craig, Peter and David. I know a 15 year old car, with just north of 100,000 miles, might have an issue or two, but with a power steering pump failure after only 5 days of ownership, I did wonder how I would be received as I dialled their number. No need to worry, they took the car back in, covered a rental and had the issue fixed within a couple of days with no cost to me. No questions asked. They made no excuses for the age of the car, they simply fixed the problem, which could have never been anticipated, and moved on. It's rare these days to see such great service. This place will continue to get my business moving forward More

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In and out with new car under two hours!! I am so pleased with Certified Benz & Beemer. Being from out of town and having another vehicle sold out from under my feet(by a different dealer) wh I am so pleased with Certified Benz & Beemer. Being from out of town and having another vehicle sold out from under my feet(by a different dealer) while driving to Scottsdale from two hours away, Andy Manah was able to ease my fear. Not only that, but was kind and pleasant to work with getting this deal done under two hours! Thank you Andy and keep up the great work! More

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Great experience Great dealer! Everyone I worked with was very nice and very accommodating throughout the experience. Very straightforward easy to do business with! Wi Great dealer! Everyone I worked with was very nice and very accommodating throughout the experience. Very straightforward easy to do business with! Will buy again for CBB. More

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Helpful, kind, and knowledgeable! Victoria was a wonderful person to work with. She was really nice and courteous. I really appreciated that she did her best to assist me in finding a Victoria was a wonderful person to work with. She was really nice and courteous. I really appreciated that she did her best to assist me in finding a car with her, but also that she helped get me the carfax for the other cars I was looking at at different dealerships. Another thing that I appreciated about Victoria was that she did her best to help me get the car since my husband is deployed and couldn’t be there as well. She made sure I knew all that I needed to complete the purchase and stayed in touch with me even after I left the dealership. Victoria was incredibly helpful and I would highly recommend her to anyone looking for a car. More

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