Dealer Reviews
Cars for Sale
Dealer Log In
David Keller
David Keller | Page 103
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,211 Reviews
2,211 Reviews
Write a Review2211 Reviews of David Keller
August 06, 2022
Poor customer service. Rude and short with customers like we don’t understand our own cars. No one ever picks up the phone. High turnover rate with service reps. You have t Rude and short with customers like we don’t understand our own cars. No one ever picks up the phone. High turnover rate with service reps. You have to ask a lot of questions to finally get an answer about why you came there or else they won’t explain what’s wrong with your car. Overall never coming back. More
by jennigirl95
Verified CustomerOther Employees Tagged: Winston
August 04, 2022
My experience with Palmer service was seamless from start to finish. Winston, my customer service contact, was extremely helpful and kept me informed through the entire process. He also proactively identif to finish. Winston, my customer service contact, was extremely helpful and kept me informed through the entire process. He also proactively identified an imminent recall on my specific issue that resulted in a significant cost savings for me! More
by aweggeman
Other Employees Tagged: Winston
July 31, 2022
Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M. More
by markmason21
Other Employees Tagged: Kim K.
July 30, 2022
Always a pleasure going to Palmer dodges service department and dealing with the great team they have there department and dealing with the great team they have there More
by walbritton00
Other Employees Tagged: Jody Cruce, Ryan Hooper , Richard Bishop, Dustin Perry
Dealership Inventory (486 Vehicles)
