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David Keller
David Keller | Page 106
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,211 Reviews
2,211 Reviews
Write a Review2211 Reviews of David Keller
Verified Customer
July 21, 2022
Brought my truck ion because of radio issues. They tried to fix it the 1st time unsuccessfully. Brought it back again and they changed the radio out only to find out the change out was not necess They tried to fix it the 1st time unsuccessfully. Brought it back again and they changed the radio out only to find out the change out was not necessary. The original problem was caused by an system update only and they should have known that. When they changed the radio out they replaced it with a refurbished one. The truck is only 1 year old and should not have a refurbished radio in it. The refurbished radio also has issues and they want to replace it with another refurbished radio when they didn't even need to remove the factory radio in the first place. This whole process has been going on for about a month now all because they don't know what they are doing. More
by scottloska
July 18, 2022
It took 2 visits to correct the problem. The original diagnosis was incomplete and the parts provided were incorrect. The original problem was the key fob for my 2006 Chrysler 300 and the t The original diagnosis was incomplete and the parts provided were incorrect. The original problem was the key fob for my 2006 Chrysler 300 and the trunk latch was inoperable. The repair included the cutting and programming of two new keys, which were cut from Jeep blanks . When we went to pick up the 300, The new keys failed to open the car or the trunk. We left the car for further diagnostics. Upon returning the Chrysler 300 was said to be fixed. The additional diagnostics determined new wiring was required for the trunk latch. The keys were still inoperable. An experienced technician found that the keys were cut from Jeep blanks versus Chrysler. After an additional twenty minutes for cutting and programming keys, the electronic part of the keys was functional; the doors and trunk now opened. However, the key portion to unlock the driver's side door still was still inoperable. The key did start the car. We accepted the car with this deficiency as it appeared there was no easy solution to the key opening driver's door issue. More
by 05garscom
July 15, 2022
When I made the appointment online and selected the service I needed, the online system showed my vehicle had an oil service plan until 2023 or 99000 miles. The total for my service showed $81. When it service I needed, the online system showed my vehicle had an oil service plan until 2023 or 99000 miles. The total for my service showed $81. When it was time to pay it was like $195 and the tech said he could not find any service plan. Was kind of misleading and I think the online site should be fixed More
by philsgood81
Other Employees Tagged: Peyton
July 14, 2022
Amazing staff! Very knowledgeable and worked with me to get my car fixed. Highly recommend! Very knowledgeable and worked with me to get my car fixed. Highly recommend! More
by MJ
Other Employees Tagged: Ryan Hooper
July 14, 2022
Everyone was great but it must have been very busy cause my oil change took almost 2 hours! I was told that I did't have to make an appointment so I just showed up but still, over an hour is hard to take. C my oil change took almost 2 hours! I was told that I did't have to make an appointment so I just showed up but still, over an hour is hard to take. Can't remember the guy that helped me - nice guy. More
by mikedavidsonx5
July 14, 2022
Very communicative on work and service time, kept me in the now of everything that was doing on the now of everything that was doing on More
by hinest1989
Other Employees Tagged: Jody Cruce, Ryan Hooper , Richard Bishop, Dustin Perry
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