David Keller | Page 192

Aways a great experience! I was provided assistance with understanding the warning sensors on my 2021 Jeep. Plus, solutions to the back bumper were discussed and a resolution is in the works. Thank you! understanding the warning sensors on my 2021 Jeep. Plus, solutions to the back bumper were discussed and a resolution is in the works. Thank you! More

by VaneD Verified Customer Verified Customer

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They did the right thing, refunded unnecessary work after discovering other problem that was causing the issue. Fully expected push back but offered refund right up front. discovering other problem that was causing the issue. Fully expected push back but offered refund right up front. More

by dfwarford Verified Customer Verified Customer

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I had Ordered key fob for my Caravan, they called when arrived. Gave me appointment quickly and I was done in no time. Good customer service. arrived. Gave me appointment quickly and I was done in no time. Good customer service. More

by PJMISTRY9 Verified Customer Verified Customer

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Quick, friendly, professional - what else could you ask for?! These guys and gals always do a top notch job and I trust them to do the work I need. for?! These guys and gals always do a top notch job and I trust them to do the work I need. More

by beathan Verified Customer Verified Customer

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Palmer Dodge Service department takes good care of their customers. Luis, took very good care of me and exceeded my expectations with being very thorough. Roberto is also a very competent service manage customers. Luis, took very good care of me and exceeded my expectations with being very thorough. Roberto is also a very competent service manager. More

by DStockel66 Verified Customer Verified Customer

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I drove from Dunwoody for this appointment even though there's a Jeep dealer practically in my backyard. That dealer wanted me to believe that even if I made an appointment, I would have to leave my car b there's a Jeep dealer practically in my backyard. That dealer wanted me to believe that even if I made an appointment, I would have to leave my car because appointments are apparently not a guarantee for work. In fact, although they never asked what the repair was (something with Unconnect), I would probably need to leave my car for at least one, if not more days, because of the huge backlog they had. ("We've had cars here for weeks that we still haven't gotten to.") Luis at Palmer fixed the broken "phone" service in my Uconnect system by a simple reprogramming. I could have been in and out in an hour but decided to do some 60k mile work a little early and do it at Palmer so they got the profit, after helping me. Treat me right, I will treat you right. And that's exactly what happened. From now on, despite the distance, my Cherokee will have all of its dealer service done at Palmer. Thank you Luis! More

by Dunwoody Dad Verified Customer Verified Customer

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Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. My vehicle was taken care of promptly with excellent service. submitting. Your review needs to be at least 25 words long. My vehicle was taken care of promptly with excellent service. More

by greg_wachowiak Verified Customer Verified Customer

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Good courteous service. Brought vehicle in for oil change. No appointment, but no problem. I waited while the car was being serviced. The 23 point inspection determined I needed a new battery which wa change. No appointment, but no problem. I waited while the car was being serviced. The 23 point inspection determined I needed a new battery which was installed. More

by nwicks Verified Customer Verified Customer

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Always a pleasant experience at Palmer. Everyone is very helpful and nice. Great and swift service. Appreciate the updates and communication while I waited on my Jeep. Glad I was informed of service plans a helpful and nice. Great and swift service. Appreciate the updates and communication while I waited on my Jeep. Glad I was informed of service plans available to me too. More

by BRADACH Verified Customer Verified Customer

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Smooth service provided by all involved. Hiram and Oscar, probably will keep coming back. But you need a sign to ask questions at the desks outside. probably will keep coming back. But you need a sign to ask questions at the desks outside. More

by troyaugust Verified Customer Verified Customer

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