Very good people and friendly and I felt important and
would return again when time to have service.
would return again when time to have service.
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by jimac1952
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the kind words, Jim! We’re thrilled to hear you felt valued and had a positive experience with our team. We look forward to welcoming you back for your next service!
I recently had my car serviced at Jeep, and I couldn't be
happier with the experience! The staff was professional and attentive, ensuring that all my needs were met. They provided clear communication through
happier with the experience! The staff was professional and attentive, ensuring that all my needs were met. They provided clear communication throughout the process and completed the service in a timely manner. My car runs like new, and I appreciate the care they took. Highly recommend Jeep for anyone in need of reliable and friendly service!
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by annalisemarx
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear about your positive experience with our team. Providing top-notch service and clear communication is our priority, and we're glad your car is running great. We appreciate your recommendation and look forward to serving you again!
this dealer has always provided me with excellent
customer service and has also taken good care of my trucks.
customer service and has also taken good care of my trucks.
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by servicemk
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rich
Mar 11, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback! We're thrilled to hear that you've had such positive experiences with our team and your trucks. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service!
My first visit.
Called for an appointment, got me in that same day for a tire rotation, was in and out in 30 min. People were all great, especially James my service
Called for an appointment, got me in that same day for a tire rotation, was in and out in 30 min. People were all great, especially James my service advisor
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by richardsavona
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic review! We're thrilled to hear that your first visit was smooth and efficient. We’ll be sure to pass on your kind words to James and the team. Looking forward to seeing you again!
The services people are very helpful, they would do
everything to make sure that your car is well maintained and make you feel comfortable.
everything to make sure that your car is well maintained and make you feel comfortable.
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by lucerocomo
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you! We're thrilled to hear that our team is providing helpful service and ensuring your car stays in top shape. Your comfort is our priority, and we appreciate your kind words!
Everyone is always very nice and helpful.
They always get me in and out in a timely manner.
They always get me in and out in a timely manner.
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by alysonsmith1217
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Alyson, thank you for your fantastic feedback! We're thrilled to hear that our team is consistently providing you with friendly and efficient service. Your satisfaction means the world to us, and we look forward to continuing to meet your needs!
Service tech was great, but they are extremely expensive.
After being a loyal customer for many years, I’m surprised at how they charged me
After being a loyal customer for many years, I’m surprised at how they charged me
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by Abc123
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We’re glad to hear you had a great experience with our service tech. We understand pricing can be a concern, and we appreciate your long-time loyalty. Your input helps us improve, and we’ll definitely take it into consideration. If you have any questions or concerns for us, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Even tho my truck has had issues the service department
has taking great care of me and my truck
has taking great care of me and my truck
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by jeromy0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kim
Feb 28, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the great feedback, Jeromy! We're glad to hear our service department has provided you with the care you need for your truck. Your satisfaction is our priority, and we appreciate your trust in us.
I’m generally satisfied with the level of service
received from the dealership including oil changes and repairs. But dissatisfied with technician stating during last repair visit that Wrangler wat
received from the dealership including oil changes and repairs. But dissatisfied with technician stating during last repair visit that Wrangler water pump required replacement ($1,200). And subsequent inspection by another shop found the coolant leak was due to a loose hose clamp and not the water pump. This could have caused me to spend $1,200 unnecessarily.
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by leocantu7996
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sarah Jaramillo
Feb 25, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for your feedback, Leo. We're glad to hear you’re generally satisfied with our service, but we apologize for the confusion regarding the water pump. We appreciate you bringing this to our attention and will work to ensure clearer communication in the future. Your trust is important to us!
Luis, my service manager does a great job each time I
bring in the Jeep Grand Cherokee for service. Keeps me well informed about the problems that need repair. Covers the parts, cost and time line to fi
bring in the Jeep Grand Cherokee for service. Keeps me well informed about the problems that need repair. Covers the parts, cost and time line to finish the service. Very professional and courteous. Thanks Luis.
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by alaskatrac
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Torres Espinoza
Feb 25, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear that Luis has consistently provided you with top-notch service for your Jeep Grand Cherokee. Keeping our customers informed and satisfied is our priority. We appreciate your kind words and look forward to seeing you again!
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