Casey Cruce

I had a great experience buying my new car! The whole process was smooth and easy, and everyone was friendly, helpful, and made sure I was comfortable with everything before leaving. I never fe The whole process was smooth and easy, and everyone was friendly, helpful, and made sure I was comfortable with everything before leaving. I never felt pressured or rushed, and they made the entire experience enjoyable. I absolutely love my new vehicle and would definitely recommend them to anyone looking to buy a car! More

by 01MICAELAWATSON Verified Customer Verified Customer

Print

They did everything they could to sell me a truck, but unfortunately, things were out of their control. I wanted a Ram 1500 Limited, and they have one in stock. However, it is under a recall notice, so th unfortunately, things were out of their control. I wanted a Ram 1500 Limited, and they have one in stock. However, it is under a recall notice, so they can’t actually sell it until that is resolved. Unfortunately, it appears that is going to take a few months. However, they tried all sorts of options to figure out a way to make it work, including looking at a dealer trade, swapping out the recalled part with one that worked from another vehicle, etc. Ultimately, they weren’t able to find a workable solution, but they did everything they could think of, so kudos to them! More

by K-Squared Verified Customer Verified Customer

Print

Salesman Kurt was good , I bought the car and 3 days later finance manager Casey tells me the loan was rejected . I wasn’t happy with that because I was already prequalified with my bank and gave him an later finance manager Casey tells me the loan was rejected . I wasn’t happy with that because I was already prequalified with my bank and gave him an opportunity to use your financing just to get the bad news a few days later. I ended up returning the vehicle and still searching for a truck. More

by carjas0121 Verified Customer Verified Customer

Print

Mike was fantastic, He delivered everything I ask for and beyond. Thank you, Mike and your team. beyond. Thank you, Mike and your team. More

by glowe2 Verified Customer Verified Customer

Print

Palmer Dodge has the nicest sales team and service team. Everyone is nice and helpful. They’ve made so many upgrades to their lot. You can tell they take pride in what they do and their appearance! Everyone is nice and helpful. They’ve made so many upgrades to their lot. You can tell they take pride in what they do and their appearance! More

by karagheesling Verified Customer Verified Customer

Print

Great buying experience front start to finish. Todd and Casey made the process so easy. They explain everything in detail and never tried over selling me. They even delivered the vehicle to my hou Todd and Casey made the process so easy. They explain everything in detail and never tried over selling me. They even delivered the vehicle to my house. Overall, best buying experience I have ever had. More

by JOHNPERRONE Verified Customer Verified Customer

Print

Kevin Williams and team were phenomenal! I would do it again and again and again! I would do it again and again and again! More

by JCADAMS228 Verified Customer Verified Customer

Print

I truly appreciate the customer service and how Kurt went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I c went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I came in a little bit, unsure of what would happen and left with tears of joy because they made it happen🙏🏾❤️ i’ve purchased a vehicle from Palmer Dodge twice before and I’ve always had a very good experience. We recommend them hands-down.. More

Print

I have been looking for a Pre-Owned Jeep Grand Cherokee Limited for two years. Kurt reached out after inquiring on a Jeep I found at Palmer Dealership. He answer all my questions before making the drive ov Limited for two years. Kurt reached out after inquiring on a Jeep I found at Palmer Dealership. He answer all my questions before making the drive over to test drive and possibly purchase. Hands down the best customer service we have been given when purchasing a vehicle. We highly recommend Kurt and Palmer Dealership! Happy customers!! More

Print

Kurt was an excellent sales consultant- Knowledgeable and professional. Casey was equally customer focused and helpful. professional. Casey was equally customer focused and helpful. More

Print