David Keller | Page 200

Excellent service overall. Roberto and Luis were very helpful, friendly and thorough. My recall and repair was handled much more quickly than I expected. I bought a service package from the dealership wh helpful, friendly and thorough. My recall and repair was handled much more quickly than I expected. I bought a service package from the dealership where I bought my car but wish I could change it to Palmer! More

by klshoya2000 Verified Customer Verified Customer

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Great job by Roberto helping me with my Jeep Wrangler. The work was done timely and completed in one day even though I did not have an appointment. The work was done timely and completed in one day even though I did not have an appointment. More

by Kevin L Verified Customer Verified Customer

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Good prompt service. When I picked up my car I was surprised to find zero consideration of anti covid 19 measures. We shared a pen, keys, no masks on employees, no hand sanitizer. No evidence of a wip surprised to find zero consideration of anti covid 19 measures. We shared a pen, keys, no masks on employees, no hand sanitizer. No evidence of a wipe down in the car after servicing. You guys may not care but I do. More

by wcraigkellis Verified Customer Verified Customer

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Palmer has been the best dealer I have ever had while owning Jeeps over the last 40 years! Staff is friendly, efficient, and very helpful! I recommend Palmer to anyone looking for a good dealer from the owning Jeeps over the last 40 years! Staff is friendly, efficient, and very helpful! I recommend Palmer to anyone looking for a good dealer from the Sales process through Maintenance! More

by nw813 Verified Customer Verified Customer

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I have a 2011 Jeep and have had it serviced here since I bought it. Service personnel are always professional and helpful. Prices seem reasonable. Work is always done correctly in a reasonable amount of tim bought it. Service personnel are always professional and helpful. Prices seem reasonable. Work is always done correctly in a reasonable amount of time. More

by conhorn Verified Customer Verified Customer

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Not coming here anymore. Multi point inspection was useless. Jeep at another shop for major repairs. Second time this has happened and it is the last time useless. Jeep at another shop for major repairs. Second time this has happened and it is the last time More

by stuhltrw Verified Customer Verified Customer

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Take my car here mostly for oil changes. Had an engine issue that needed attention. They fixed the engine issue and returned the car. Noticed something was not right so they took the car back to fix it. F issue that needed attention. They fixed the engine issue and returned the car. Noticed something was not right so they took the car back to fix it. Fixed the issue and I’m back on the road. Trustworthy by being honorable. More

by santoshouse1 Verified Customer Verified Customer

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Left HID headlight out. Quoted $381 for bulb replacement. Did not accept. Picked car up, bulb and hardware in passenger seat. CAI loose with hoses and sensor disconnected. Ordered new bulb a replacement. Did not accept. Picked car up, bulb and hardware in passenger seat. CAI loose with hoses and sensor disconnected. Ordered new bulb and still didn't work. Found that 20 amp mini fuse was blown. Replaced and now working. I also cleaned the filthy throttle body and reassembled all connectors and hoses. Works great now and spend 5 bucks. What can I say except that the service sucked.. Complaining doesn't help. They don't realize that some people that bring their car in have extensive troubleshooting experience but don't want to do it themselves. We just want an honest reliable service e performed. This won't change anything but I feel better venting. Have a good day! More

by w.wessner Verified Customer Verified Customer

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Took care of our oil change in a prompt, timely and friendly manner - offered a coupon deal for future oil changes - as always it was a pleasant experience. friendly manner - offered a coupon deal for future oil changes - as always it was a pleasant experience. More

by bobandmelody Verified Customer Verified Customer

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Very loyal Chrysler customer I have been driving Chrysler products for 33 years, but I had such a bad streak of experiences with another dealership I was about to sell my Ram and I have been driving Chrysler products for 33 years, but I had such a bad streak of experiences with another dealership I was about to sell my Ram and my Chrysler with a very heavy heart. I called the Service Manager who assured me of the Chrysler expertise of his staff. A few days later, I called for an early maintenance service and Roberto told me to come in the same day. They performed the service well and in a timely manner, and they even corrected an alignment problem that the previous dealer had created months earlier. Chrysler makes exciting quality products, and Palmer Dodge rescued a relationship that was abused and left for dead by another area dealership. The work performed and communications were excellent, professional, and confidence inspiring. The service was not cheap, but reasonable and the price paid was well worth the peace of mind knowing my vehicle was in good hands. Roberto also told me that my prized older Jeep (that the other dealer would decline to work on) was also welcome for service at their dealership. Thank you, Roberto. This is what I expect from a Chrysler dealership, no less and no more! More

by Charles T Verified Customer Verified Customer

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