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David Keller
David Keller | Page 211
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,211 Reviews
2,211 Reviews
Write a Review2211 Reviews of David Keller
February 22, 2020
Car was serviced wonderfully and in a timely manner. Everyone was nice and very helpful and the report was very detailed and the service was comprehensive. Everyone was nice and very helpful and the report was very detailed and the service was comprehensive. More
by chelsea.sierra
Verified CustomerOther Employees Tagged: HIRAM MORALES
February 20, 2020
Courteous and honest. Found my problem and fixed it. What they found was not as serious as we expected it to be, but they explained what they found and fixed the problem in a timely fashion. they found was not as serious as we expected it to be, but they explained what they found and fixed the problem in a timely fashion. More
by thelawrences
Other Employees Tagged: Michael
February 15, 2020
Always a smooth experience, Winston is great. Keeps me updated with texts, is prompt and helpful. Drop off at night works best for me. 60,000 mile service updated with texts, is prompt and helpful. Drop off at night works best for me. 60,000 mile service More
by dkmilton71
Other Employees Tagged: Winston
February 12, 2020
Great fast service at a reasonable price. Email and text when my service was complete. I am totally satisfied with my experience at Palmer Dodge. when my service was complete. I am totally satisfied with my experience at Palmer Dodge. More
by johnf_stewart
Other Employees Tagged: Hiram
February 12, 2020
They did a great job fixing a recall fast. They noticed a recall that just came up and fixed it and fixed the part for towing on my new truck. recall that just came up and fixed it and fixed the part for towing on my new truck. More
by cameronfad
Other Employees Tagged: Ryan Hooper , Erol Alkas
February 08, 2020
Wish there was a closer competitor. Brought car in the night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be co night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be completed the same day. More
by gfreeman1
February 08, 2020
I used the Express Service and it was awesome. I expected a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. More
by jacapejr
Other Employees Tagged: Roberto in service.
February 07, 2020
After 2 rear differential rebuilds problem is worse than originally dropped I was told it was a complete rebuild by the service dept but by the parts list on receipt the carrier assy was not replaced I par originally dropped I was told it was a complete rebuild by the service dept but by the parts list on receipt the carrier assy was not replaced I participated in repair by paying a certain portion and was told I had a 2 year unlimited mileage warrant on rebuild I set and made an appt with district warranty guy who rode with me and pretty much told me he didn’t see any problems and would have to find another 2014 ram 3500 with 50k miles on it to compare. The tech who did both rebuilds and shop foreman rode with me separately and hear the clunking in and out of throttle I feel that will be next to impossible to find another vehicle to compare and by the videos I have dated and time stamped it’s clearly not right where may I submit those. in March the truck needs to be at shows with my family I need to get this fixed immediately since I have been to the dealership 4 times with 2 rebuilds they mentioned they don’t know what the problem is and I would request a new whole axle. Please contact me as I have reached out to Palmer dodge with no replies More
by jcornelison12345
Other Employees Tagged: Roberto service writer has been helpful and David with ram approved warranty repair with my participation in money
February 07, 2020
Awesome Service! We own a Jeep which had a recall for an issue. I took my letter to the Service Manager who hadn't been aware of the recall as yet. However, after ass We own a Jeep which had a recall for an issue. I took my letter to the Service Manager who hadn't been aware of the recall as yet. However, after assuring me the issue would be handled, the part was ordered and installed and IT COULDN'T LOOK BETTER. We are very grateful that Jeep stood behind their product, and for the over-and-above service we received from Palmer Dodge! More
by Very pleased customer!
February 07, 2020
Ppor communication I chose Palmer Dodge to handle a problem with my wife's van. We made an appointment and I was on time for that appointment. I took advantage of your I chose Palmer Dodge to handle a problem with my wife's van. We made an appointment and I was on time for that appointment. I took advantage of your driver to drop me off at work, about 3 miles away. Your courtesy driver was the highlight of my service. She did great! I had to follow-up on the status of my car the afternoon of the day I dropped it off. (I dropped off at 7:30, called at 2 PM.) I was told that 5 technicians called in sick and they hadn't even looked at my van. "Let me talk to the service bay and I'll get back to you." Two hours later I called again because the driving service supposedly ended at 4. I was then informed that my van would not be seen that day. Summary - I was provided a car for the day, thank you, and the car was repaired the next day. However, as I drove it home, the Stop/Start was still not working. I called back and was told it would take 24 hours to reset. So...my rating is because your communication, across the board, was awful. Don't worry...I won't be back. More
by lisacordell
Other Employees Tagged: I don't think I know David...and can't recall who all I spoke to in service. You look it up!
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