David Keller | Page 216
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,209 Reviews
Write a Review2209 Reviews of David Keller
October 03, 2019
Great Experience The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was very thorough, compassion and patience to ensure I had good understanding of the working being completed. The work was done in timely manner based upon the amount of work completed. Also, JR from Parts Department very helpful in locating the best tires for my vehicle. More
Other Employees Tagged: Dawn
October 02, 2019
Stereo issues/battery Palmer Jeep service people are great. Dawn and the others have been very helpful, kind & professional with all interactions. I always feel like they a Palmer Jeep service people are great. Dawn and the others have been very helpful, kind & professional with all interactions. I always feel like they are genuinely working to do their best and get things done in a timely manner. More
Other Employees Tagged: Dawn
October 02, 2019
3 strikes and out It is a long story, but work under 3year/36,000 mi started in 2018, again in early 2019 and now in Sept 2019...aprox 12 days total in their shop and t It is a long story, but work under 3year/36,000 mi started in 2018, again in early 2019 and now in Sept 2019...aprox 12 days total in their shop and they still have not fixed the issue (driver seat heat) saying it works normal! The Mgr of the svc dept has not responded either to a detailed complaint...maybe he is researching the 3 svc activities on this vehicle...maybe not...time will tell. More
October 02, 2019
Oil Change I called ahead to inquire about the timing of oil service on my 2020 Jeep Gladiator. We reviewed the mileage and the oil life reading and I was able I called ahead to inquire about the timing of oil service on my 2020 Jeep Gladiator. We reviewed the mileage and the oil life reading and I was able to go right in with No appointment needed and In and out within 45 minutes. More
October 01, 2019
Outstanding service Service Advisor was awesome! Can’t remember her name but it was a lady with crutches. I will check a name below but did not encounter anyone other tha Service Advisor was awesome! Can’t remember her name but it was a lady with crutches. I will check a name below but did not encounter anyone other than the lady mentioned above. More
September 29, 2019
Battery replacement I didn’t need an appointment, they took my car quick, the diagnostic was correct, the work that they performed was precise and they explained all they I didn’t need an appointment, they took my car quick, the diagnostic was correct, the work that they performed was precise and they explained all they did. More
September 18, 2019
Speedy service and a smile I was quickly checked in. The service was completed quickly and with no issues. Everyone was super friendly, which always makes a difference. The wait I was quickly checked in. The service was completed quickly and with no issues. Everyone was super friendly, which always makes a difference. The waiting area was very clean. More
September 07, 2019
Amazing group of 1st class automotive professionals. Palmer's service center repair completely fixed the problems with my 13 year old Chrysler 300C. Impressive service professionals were thorough, paid a Palmer's service center repair completely fixed the problems with my 13 year old Chrysler 300C. Impressive service professionals were thorough, paid attention to details, and persistent in their efforts to identify and fix several very elusive problems. Palmer's service advisors are exceptional, patient and highly customer oriented. Thomas Pappas in particular was amazing. On a scale of 1* (worst) to 5* (best), I would rate Thomas as a 10*! More
Other Employees Tagged: Thomas Pappas (10*)
September 05, 2019
Excellent and fast David Keller and Neil met me and handled the service in a professional manor. Fast and efficient service. Will return for service in the f and fast David Keller and Neil met me and handled the service in a professional manor. Fast and efficient service. Will return for service in the future and recommend. More
Other Employees Tagged: Neil
September 05, 2019
Not A Fan This wasn't the ideal experience. Hard sale on a oil change package and when I refused I got attitude. When I came to pick up my truck, they lost my k This wasn't the ideal experience. Hard sale on a oil change package and when I refused I got attitude. When I came to pick up my truck, they lost my key and filed my paperwork under the wrong name. Took them 20 minutes to find my key. They are not organized or timely in my opinion. More
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