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David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 34

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,209 Reviews
4.6

2,209 Reviews

Write a Review

2209 Reviews of David Keller

July 10, 2024

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Employee Rating

My oil change appointment was for 7:30 am and yet my car was not ready until after 12:00. More

by jdriesse99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 16, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience with the delayed oil change appointment. We apologize for the inconvenience this caused you. Your feedback is valuable to us and we will work on improving our service to ensure this does not happen again in the future. Thank you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

July 10, 2024

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I was able to get right in without delay. The staff were friendly and professional More

by tomhub429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Tom, thank you for sharing your experience! We're thrilled to hear that you had a seamless visit with our friendly and professional staff. We appreciate your kind words and hope to see you again soon!

July 10, 2024

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Great customer service, good price, easy process. Beautiful jeeps and great selection available! Thank you! More

by JENIFERADUNCAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Kohler

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Jul 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Jenifer! Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. We strive to offer excellent customer service and a wide selection of vehicles at competitive prices. We appreciate your feedback and hope to see you again soon!

July 09, 2024

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Palmer Dodge is my go-to service for my Jeep. Their communication is great throughout the process. More

by JEANETTELAFORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Keyes

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Jul 10, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Jeanette! Thank you for choosing Palmer Dodge as your go-to service for your Jeep. We're thrilled to hear that you appreciate our communication efforts. We strive to provide excellent service to all our customers. We look forward to serving you again in the future!

July 07, 2024

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The communication from the service department was terrible on a question I had about a fee on my bill. Over a week later I finally seen the service manager to answer the question and he supposedly pu More

by ROBERTBAGWELL49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cris Boozer was outstanding top notch guy

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Jul 10, 2024

Palmer Dodge Chrysler Jeep Ram responded

We want to make sure we answer any and all questions you might have, and we're so sorry for any inconvenience you experienced! This is not how we want our valued customers to feel after visiting our dealership, and we hope to have the opportunity to make things right. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Jul 10, 2024

ROBERTBAGWELL49 responded

Well I’d like for the credit to be on my account as I was told as I’ll be back to pick up a part when it comes in. So I’d like to use it on that purchase and I plan on doing busy there as I bought my vehicle there pls your close to where I live.

July 07, 2024

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I had a very good experience getting my vehicle serviced at Palmer Chrysler Jeep Ram. The service rep/advisor (Andrea Paz) was very knowledgeable and efficient in arranging Uber transportation to and from m More

by darven.mobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Paz

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Jul 08, 2024

Palmer Dodge Chrysler Jeep Ram responded

Darven, thank you so much for sharing your positive experience at Palmer Chrysler Jeep Ram! We're thrilled to hear that Andrea provided top-notch service and made sure you were well taken care of. We appreciate your feedback and thank you for your service.

July 05, 2024

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Morales and David provided very professional and curteous service. My truck feels brand new after taking it here. This is going to be my new go-to for repairs. More

by ibrahimjdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morales

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Jul 08, 2024

Palmer Dodge Chrysler Jeep Ram responded

Ibrahim, thank you for sharing your positive experience with Morales and David at our repair shop! We are thrilled to hear that they provided you with professional and courteous service, and that your truck feels brand new. We look forward to being your go-to for repairs in the future.

July 04, 2024

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Excellent service from Ryan and the rest of the Palmer dodge associates. Had my 2022 Widebody hellcat in and out and covered and few things under warranty More

by donseason125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

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Jul 05, 2024

Palmer Dodge Chrysler Jeep Ram responded

donseason125, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work Ryan and our team put in every day. So thank you for your kind words! We look forward to seeing you again here at Palmer Dodge Chrysler Jeep Ram.

July 01, 2024

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Top notch service -- it was great having a ride to/from home while Jeep was being repaired. Friendly & professional service advisors! More

by mgscoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our top-notch service and found our service advisors to be friendly and professional. We appreciate your feedback and look forward to serving you again in the future.

June 30, 2024

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Employee Rating

David, Ryan, and Kim always take great care of me! Top notch service all around! More

by classic_ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, Ryan Hooper , Dustin Perry, Kim

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Jul 01, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Ashley, thank you so much for your kind words! We're thrilled to hear that David, Ryan, and Kim provided you with top-notch service. We'll be sure to pass along your feedback to them. We appreciate your support and hope to see you again soon!

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