David Keller | Page 44

Dealer charged oil without closing coolant cap, messed up my weekend as well two more day going back to dealer to fix this issues. Not happy with experience and time spend. my weekend as well two more day going back to dealer to fix this issues. Not happy with experience and time spend. More

by DHANANJAYA Verified Customer Verified Customer

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Great experience. Done earlier than planned. Great communication as well. I would definitely recommend Palmer Ram. Done earlier than planned. Great communication as well. I would definitely recommend Palmer Ram. More

by DO Verified Customer Verified Customer

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Dropped off RAM 1500 for a warranty inspection and a few issues. Rich in Service dept provided good service and good communication. Replaced some parts under warranty. issues. Rich in Service dept provided good service and good communication. Replaced some parts under warranty. More

by richardwevelyn Verified Customer Verified Customer

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Excellent service. My issue was taken care of promptly and to my satisfaction. Would definitely recommend. My issue was taken care of promptly and to my satisfaction. Would definitely recommend. More

by NIEDERMEYER Verified Customer Verified Customer

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Part was overnighted and service was performed quickly and effectively. Worked with warranty company to help work out details related to costs and had me out the door smoothly. and effectively. Worked with warranty company to help work out details related to costs and had me out the door smoothly. More

by ladawg13 Verified Customer Verified Customer

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I will make sure I don't ever have Kim as a Service writer again. When I set the appointment with her for Monday...she said they would not get to start working on the car till Weds or Thurs...so I told writer again. When I set the appointment with her for Monday...she said they would not get to start working on the car till Weds or Thurs...so I told her why don't I just take the car in on Weds...rather than paying for a car rental (there were no loaner cars!) for three days before the car was worked on. She told me It would not make any difference it would take 3 days or so to start work on the car regardless of when I dropped it off! That's a ridiculous and costly way for me to have to do business. Communication from her about the status of the repair was poor...I had to chase her down for updates! In the future I will ask for Luis Torres as a Service writer, I used him in the past and he was the best...good communication, I've never had to chase him down for status updates. She just told me the car was ready....did not go over the costs and what was done etc. When I picked up the car, Luis Torres did a great job of reviewing what they did for service, and the itemized cost. Again Kim just was lacking in professionalism and communication skills. I never worked with David Keller...not sure why he's listed below. More

by John M Verified Customer Verified Customer

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Quick friendly and efficient, and fair price. Will use them again as we have before Will use them again as we have before More

by mark.h.constantine Verified Customer Verified Customer

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Always great service! No waiting and great communication on status of repairs. Timely completion every time. No waiting and great communication on status of repairs. Timely completion every time. More

by leech_carol Verified Customer Verified Customer

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They make you feel welcome and are always prompt on service. Very friendly folks. 100 service. Very friendly folks. 100 More

by LISARILEYS Verified Customer Verified Customer

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Friendly, efficient service! Will return for future needs five out of five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! Only suggestion is to provide a courtesy cleaning of vehicle. Will return for future needs five out of five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! Only suggestion is to provide a courtesy cleaning of vehicle. More

by qgayles Verified Customer Verified Customer

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