David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 43

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,211 Reviews
4.6

2,211 Reviews

Write a Review

2211 Reviews of David Keller

February 28, 2024

Dealership Rating
Employee Rating

Hiram in service is great to work with. Very persoable and knowledgable. The service was great. More

by PMM1811
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Recommend Dealer
Yes

Other Employees Tagged: Hiram

Feb 29, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with Hiram in service. We're thrilled to hear that he provided great service and was personable and knowledgeable. We appreciate your feedback and hope to see you again soon!

February 26, 2024

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Rich provides excellent service! He was professional and kept me informed throughout the repair process. More

by mbeckwh
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Recommend Dealer
Yes
Feb 27, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the glowing review! We're thrilled to hear that Rich provided you with excellent service and kept you informed every step of the way. We truly appreciate your feedback and hope to have the opportunity to assist you again in the future.

February 25, 2024

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Very timely service and quick service. Friendly and service was under what I was excepting so always a pleasant surprise. More

by afri
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Recommend Dealer
Yes
Feb 26, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Afri, thank you for the fantastic feedback! We're thrilled to hear that you found our service timely and efficient. Delivering above and beyond expectations is always our goal, and we're glad we could provide you with a pleasant surprise. We appreciate your support!

February 19, 2024

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We had a great experience when we bought our new jeep. It fast and hassle free. More

by jules2162
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Recommend Dealer
Yes

Other Employees Tagged: Casey Cruce , Jay Termblay

Feb 20, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Jules, thank you so much for sharing your positive experience with us! We're thrilled to hear that you found the process of purchasing your new jeep to be fast and hassle-free. We appreciate your feedback and look forward to serving you again in the future.

February 18, 2024

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Made appointment for oil change. Waited one hour. Never put car on lift. Total waste of my time. More

by dmerbaum
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Recommend Dealer
No
Feb 20, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience during your visit to our service department. We do our best to provide service as promptly as possible, and we apologize for the delays. Thank you for your patience, and we hope to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 18, 2024

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They diagnosed and fixed the problems with my batteries in only two hours of dropping off my JL Wrangler. More

by rspinuzzi
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Recommend Dealer
Yes
Feb 19, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with our battery diagnostic and repair service for your JL Wrangler! Our team strives to provide efficient and effective solutions for all our customers. Thank you for choosing us and we look forward to assisting you in the future.

February 17, 2024

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Basic dealership. They have a decent inventory but the service department is just average. I have had better sales service and vehicle service from many other dealersh More

by mcmichael4
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Recommend Dealer
Yes

Other Employees Tagged: Tina in service.

Feb 20, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your review with us. It's our goal to provide outstanding service to all of our valued customers, and we're sorry to hear that your visit did not meet our standards. If you have any further feedback on how we could improve your experience, please don't hesitate to reach out. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

February 17, 2024

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This service was for a recall on my 2020 Jeep Wrangler Sahara. The appointment was easy to make, and the service was completed promptly. More

by scottsdixon
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Recommend Dealer
Yes
Feb 19, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Scott, thank you for sharing your positive experience with us regarding the recall service on your Jeep Wrangler Sahara. We're pleased to hear that the appointment process was easy and that the service was completed promptly. We appreciate your feedback!

February 16, 2024

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Took mt vehiclw in for routine oil change and asked them to check the start/stop. When the vehicle was ready the dealership had replaced the auxiliary battery without getting my authorization. More

by fnmlbrown
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Recommend Dealer
No
Feb 20, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience you experienced during your service appointment. We do our best to provide prompt and efficient service, and we're sorry to hear that we were unable to fully complete your service this time. We hope to have the opportunity to work with you towards the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 16, 2024

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great experience our advisor chad was very helpful with the process and everyone was super cheerful and kind. More

by ashley
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Recommend Dealer
Yes

Other Employees Tagged: Chad Thomas

Feb 19, 2024

Palmer Dodge Chrysler Jeep Ram responded

Ashley, thank you for sharing your positive experience with us! We are thrilled to hear that Chad was able to assist you and that our team provided cheerful and kind service. We appreciate your feedback and look forward to serving you again in the future.

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