I had an excellent experience with Palmer Dodge.
From start to finish, the staff was professional, honest, and genuinely cared about my needs.
From start to finish, the staff was professional, honest, and genuinely cared about my needs.
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by bdgresham510
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sarah
Oct 08, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience and that our team made you feel valued. Your satisfaction is our priority, and we appreciate you sharing your thoughts!
I am disappointed in the fact that my car has already
been back 2 times after leasing it about a month ago but hopefully will get it back soon. I appreciate the nice loaner cars while I wait.
been back 2 times after leasing it about a month ago but hopefully will get it back soon. I appreciate the nice loaner cars while I wait.
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by kwlodar410
Verified Customer
Verified Customer
Oct 06, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your feedback. We're sorry to hear about the issues you've experienced with your vehicle. We appreciate your patience and are glad you found the loaner cars helpful. We're committed to getting your car back to you as soon as possible.
Great customer service and loaned me a vehicle with zero
work on my end and had zero issues with then
work on my end and had zero issues with then
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by cboice2005
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that you had a seamless experience with our customer service and vehicle loan process. Your satisfaction is our priority, and we look forward to serving you again!
We've been buying cars from Palmer Dodge for over 20
years now. Between Tony White, our salesperson and Thomas in financing, they make for a smooth transaction! Kudos!
years now. Between Tony White, our salesperson and Thomas in financing, they make for a smooth transaction! Kudos!
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by lindabusse
Verified Customer
Verified Customer
Oct 06, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your loyalty, Linda! We're thrilled to hear about your positive experiences with Tony and Thomas. Our team strives to make every transaction seamless, and your kind words motivate us to keep delivering excellent service. Looking forward to assisting you for many more years to come!
Kim has always been super helpful and very knowledgeable.
A pleasure to have he as my service advisor.
A pleasure to have he as my service advisor.
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by kMHMGB
Verified Customer
Verified Customer
Oct 02, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for the fantastic feedback! We’re thrilled to hear that Kim has provided you with exceptional service. Our team strives to ensure every experience is a positive one. We appreciate your support and look forward to serving you again!
This dealership will try to rip you off by pricing
services 3 times what they should cost
services 3 times what they should cost
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by jdecot007
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We're so sorry to hear that you were unsatisfied with your experience here. We do our best to be clear and up front about our pricing, but we're sorry that you were caught off guard. If you have any questions about our pricing, or any of our service offerings, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com
I always appreciate the level of service I recieve!
I have come to trust Kim Keyes * Ryan Hooper!
I have come to trust Kim Keyes * Ryan Hooper!
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by mark.walters
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your kind words, Mark! We’re thrilled to hear about your positive experiences with Kim and Ryan. Our team is dedicated to providing top-notch service, and your trust means a lot to us. Looking forward to seeing you again soon!
Rich handled business as usual.
Love the Palmer team! Thank you for being amazing and the only trusting Jeep dealer I will ever use.
Love the Palmer team! Thank you for being amazing and the only trusting Jeep dealer I will ever use.
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by KYLECOCHRAN46
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rich
Sep 22, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback, Kyle! We're thrilled to hear that Rich and the team made your experience exceptional. Your trust means everything to us, and we look forward to serving you again in the future!
The staff at the front desk of the service dept.
, was great. The service was completed and the attendant placed my wheel lock back in place.
Kudos for the staff member that process my vehicle for
, was great. The service was completed and the attendant placed my wheel lock back in place.
Kudos for the staff member that process my vehicle for an oil change and a tire rotation.
Thank you!
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by kepa0503
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The young guy that took my vechile for an oil change and tire rotation.
Sep 18, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that our service team provided you with great care and attention. Your satisfaction is our priority, and we appreciate your kind words about your recent experience. Looking forward to serving you again!
I've worked with Kimberly Keyes on two occasions since
purchasing my 2024 Jeep Wrangler JL. in August of 2024. Kimberley was very thorough communicating what would be accomplished and when to expect job
purchasing my 2024 Jeep Wrangler JL. in August of 2024. Kimberley was very thorough communicating what would be accomplished and when to expect job completion. Kimberly Keyes is a great asset tomPalmer Dodge !!
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by JIMVANN1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly Keyes
Sep 15, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Kimberly. Our team strives for clear communication and outstanding service, and it’s great to know we hit the mark. Enjoy your 2024 Jeep Wrangler JL!
Sep 15, 2025 -
JIMVANN1 responded
Keep up the great work. Nice to see Palmer expanding what appears to be sales or service facilities !