David Kelly
David Kelly at Mandal Buick GMC

David Kelly | Page 12

Service Director

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
343 Reviews
4.6

343 Reviews

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343 Reviews of David Kelly

January 16, 2025

Dealership Rating
Employee Rating

Always first class customer service! We have purchased 3 vehicles from them and always top notch customer relations and great service. More

by lbarnett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had consistently excellent experiences with us at Mandal Buick GMC and that you've chosen us for all three of your vehicle purchases. Your trust and loyalty mean a lot to our team. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

January 14, 2025

Dealership Rating
Employee Rating

I called 17 times in a 3 day period trying to get my car serviced. Service department never answered their phone. I asked the lady that answered the main line twice to please give them a message. I neede More

by John_malissa2012
Recommend Dealer
No
Jan 16, 2025

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the difficulty in reaching our service department at Mandal Buick GMC. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to provide excellent customer service, and it seems we missed the mark with your situation. This information will be passed along to the management team and we will work to address this issue going forward. Sincerely, the Team at Mandal Buick GMC

January 14, 2025

Dealership Rating
Employee Rating

Quick and easy to set up appointment. The team did a great job, keeping me informed and quickly handle the issue. More

by DR.PWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jan 14, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your appointment was easy to set up and that our team at Mandal Buick GMC kept you informed throughout the process. It's great to know we could quickly address your issue. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 11, 2025

Dealership Rating
Employee Rating

Clean and cost saving for customer. Fast priority for me and I can look at new cars while waiting with free coffee. More

by mikeroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jan 13, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Mandal Buick GMC to be clean and cost-saving. It's great to know that you appreciated our fast service and enjoyed the opportunity to look at new cars while enjoying complimentary coffee. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 09, 2025

Dealership Rating
Employee Rating

Terrible customer service. No one wants to work with or help you. Do not recommend. More

by JESSEJONES955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jan 10, 2025

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns about the customer service you experienced at Mandal Buick GMC. We value your input and take it seriously. If you would like to discuss your experience further or seek a resolution, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, the Team at Mandal Buick GMC

January 08, 2025

Dealership Rating
Employee Rating

Mandal Service is stellar. The moment You drive in the service team communicates with you continuously. Exceptional service. More

by twsaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jan 09, 2025

Mandal Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you had a stellar experience with our service team at Mandal Buick GMC. It's wonderful to know that you appreciated the continuous communication during your visit. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 05, 2025

Dealership Rating
Employee Rating

Timely service. No long wait. Suggest putting back the coffee bar. It was a great complement. More

by VDTAYLOR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Mandal Buick GMC responded

Thank you for your feedback! We appreciate your kind words about the timely service at Mandal Buick GMC. We're glad to hear you had a positive experience. Your suggestion regarding the coffee bar is noted and valued. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 01, 2025

Dealership Rating
Employee Rating

Stopped by to schedule a time for a software update for Super Cruise on my truck. I was happily surprised when they asked if I could take care of it right then. This is very rare nowadays and I was very ap More

by scott_walker1970
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jan 01, 2025

Mandal Buick GMC responded

Thank you, Scott! We truly appreciate your thoughtful review and are delighted to hear that you had a positive experience at Mandal Buick GMC. It's great to know that we could accommodate your Super Cruise software update on the spot and that you enjoyed our waiting area. We strive to provide a comfortable environment for our customers, and feedback like yours motivates us to keep doing our best. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

Dealership Rating
Employee Rating

Great Service all around! It was quick and easy to schedule and come in. Thank you! More

by JBLADESTAILS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Dec 18, 2024

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had great service at Mandal Buick GMC and that the scheduling process was quick and easy for you. We appreciate your feedback and look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

Dealership Rating
Employee Rating

They are focused on customer service and it shows. Always transparent, nit pushy and easy to speak with. More

by KTBWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Dec 18, 2024

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced our commitment to customer service at Mandal Buick GMC. We strive to create a transparent and approachable environment for all our customers, and it's great to know that you felt that during your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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