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David Kelly
David Kelly at Mandal Buick GMC

David Kelly | Page 19

Service Director

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.5
349 Reviews
4.5

349 Reviews

Write a Review

349 Reviews of David Kelly

May 24, 2024

Dealership Rating
Employee Rating

Everyone was nice. I believe they did good work on my truck. But It took 2 hours for my oil change. More

by HOWELLJARROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

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May 28, 2024

Mandal Buick GMC responded

Thank you for taking the time to share your feedback. We appreciate your kind words about our team and the work done on your truck. We understand your concern about the time it took for your oil change. Please feel free to reach out to us so we can address this and ensure a better experience next time. Thank you again for choosing us. Sincerely, the Team at Mandal Buick GMC

May 24, 2024

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Employee Rating

Nice people but the service was very slow! ! Had a 1pm appt car never moved from 1 till 2pm then another hour before they finally finished!!! More

by leaningoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Susie Hatheway

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May 28, 2024

Mandal Buick GMC responded

Thank you for sharing your feedback. We are disappointed to hear about the delay you experienced during your appointment. Your time is valuable, and we aim to provide efficient service. We appreciate your patience and understanding. If you would like to discuss your experience further, please feel free to contact us so we can work towards a better outcome. Thank you. Sincerely, the Team at Mandal Buick GMC

May 22, 2024

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Employee Rating

Good Service, friendly staff, courteous. Work completed within a reasonable amount of time. All good More

by BRENDAELDER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

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May 24, 2024

Mandal Buick GMC responded

Thank you, Brenda, for your kind words and for choosing Mandal Buick GMC! We are thrilled to hear about your positive experience with our service and friendly staff. It's great to know that your work was completed promptly to your satisfaction. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for taking the time to leave us a review! Sincerely, the Team at Mandal Buick GMC

May 19, 2024

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Employee Rating

Always do a wonderful job communicating what needs to be done, what should be done in the future, and recommendations More

by Waltondr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

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May 21, 2024

Mandal Buick GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experience with Mandal Buick GMC. We are committed to providing clear communication, expert advice, and top-notch service. We look forward to assisting you again in the future and appreciate you choosing us for your automotive needs. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

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Employee Rating

Scratch 2 of my rims when rotating my four tires and forget to put my cover back when put air in it. Smh More

by blacktiger615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Vertudazo, Jamie Meakins, Susie Hatheway, Stephanie Woods

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May 20, 2024

Mandal Buick GMC responded

We acknowledge and appreciate your feedback. Your experience is concerning, and we want to ensure that we address your concerns promptly. Please reach out to us so we can assist in resolving this matter. We strive for excellence and will work diligently to make things right for you. Sincerely, the Team at Mandal Buick GMC

May 15, 2024

Dealership Rating

Bought vehicle over the phone and it was great! From the beginning call to signing papers, easiest ever! More

by CRIEG_OSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Jamie Meakins, Susie Hatheway

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May 17, 2024

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC! We are thrilled to hear that your remote buying experience was seamless from start to finish. We appreciate your trust in us and hope you enjoy your new vehicle. Should you need anything in the future, please don't hesitate to reach out. Drive safely! Sincerely, the Team at Mandal Buick GMC

May 10, 2024

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Employee Rating

Everyone was very polite and professional. The service team made sure I was completely satisfied with my experience. More

by whittenjeff45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

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May 13, 2024

Mandal Buick GMC responded

Thank you for your kind words! At Mandal Buick GMC, ensuring complete satisfaction is our top priority. We're thrilled to hear you had a positive experience with our service team. We appreciate your business and look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

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Employee Rating

Excellent service. The only flaw is that fact that I need to reply with 15 word minimum. More

by woodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

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May 13, 2024

Mandal Buick GMC responded

Thank you for the positive feedback! We appreciate your honesty and look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

May 07, 2024

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Employee Rating

Good customer service from time you enter service department even when the guy came and got the vehicle. Very friendly More

by HALLKIZZY41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Davis, Annette Coleman, Kira Miller, Jamie Meakins, Susie Hatheway, Stephanie Woods

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May 08, 2024

Mandal Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Mandal Buick GMC

May 05, 2024

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Employee Rating

Horrible customer service. Tried over charging us. Then lost our paper work, saying we did not pay. Ask for multiple things in the vehicle to be fixed and they did not! They ev More

by ALEXUSTROTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Meakins, Susie Hatheway

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May 07, 2024

Mandal Buick GMC responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, the Team at Mandal Buick GMC

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