David Kim | Page 13

Awesome I was so excited to see David Kim back in the service department. He makes sure that my visit is a great experience all around. He is a great asset t I was so excited to see David Kim back in the service department. He makes sure that my visit is a great experience all around. He is a great asset to the team. More

by VWPETERSON Verified Customer Verified Customer

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perfect great experience with all sales pp at this facility- service done in timely way- wish could have had loaner car but was very last minute great experience with all sales pp at this facility- service done in timely way- wish could have had loaner car but was very last minute More

by LBURKE6315 Verified Customer Verified Customer

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Great friendly staff waiting are clean and refreshments were available. Employees addressed me by my name which was impressive. The overall expywas excepti friendly staff waiting are clean and refreshments were available. Employees addressed me by my name which was impressive. The overall expywas exceptional looking forward to continually working with the staff and service center at Audi of Marietta thank you More

by CHICK758 Verified Customer Verified Customer

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Professional, polite service. Great team! Audi Marietta treats customers very well. Waiting room is large with snacks and drinks provided. For those who have to wait for a vehicle, the time Audi Marietta treats customers very well. Waiting room is large with snacks and drinks provided. For those who have to wait for a vehicle, the time passes quickly. More

by BRADWILLOUGHBY Verified Customer Verified Customer

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ran out of “daily allotment of parts” for recall... really? Booked appointment in advance for 60k service and temporary fix on recall. Informed upon pickup they’d run out of “their daily allotment of parts” ne Booked appointment in advance for 60k service and temporary fix on recall. Informed upon pickup they’d run out of “their daily allotment of parts” needed for the recall and I’d have to reschedule the temporary fix! Really Audi?! I scheduled my appointment over a week out and you knew i was coming in with a recall. When stating “ so now i have to be inconvenienced and come back just for the recall” service told me, “no... just wait until your 75k service and do it then”. The recall had been out since the last time I was in and no parts were available... is it important to fix it or not?! I miss Tim Brooks!! More

by CATB80 Verified Customer Verified Customer

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Recall David Kim was extremely nice. Very helpful and kept me updated when my car would be ready to go. Had no issues. Thanks David Kim! David Kim was extremely nice. Very helpful and kept me updated when my car would be ready to go. Had no issues. Thanks David Kim! More

by MORGAN.PARTLOW115 Verified Customer Verified Customer

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Ordering and Reprogramming key & fob David suggested that order key and fob from Audi instead of using after brand product. I order the key and fob, then came in the next week to get i David suggested that order key and fob from Audi instead of using after brand product. I order the key and fob, then came in the next week to get it reprogrammed. More

by CPENNYMAN Verified Customer Verified Customer

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Good experience The experience was good. We got what we needed done with little concerns. My car was ready timely as well. People were friendly and willing to help. The experience was good. We got what we needed done with little concerns. My car was ready timely as well. People were friendly and willing to help. More

by CYNTHIA.LANGLEY Verified Customer Verified Customer

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CUSTOMER SERVICE ONE OUR DRIVERS GOT THEIR VEHICLE SERVICED AT THIS LOCATION AND I MADE THE PAYMENT FOR THE SERVICE, THE SERVICE ADVISOR WAS VERY PROFESSIONAL, I OFF ONE OUR DRIVERS GOT THEIR VEHICLE SERVICED AT THIS LOCATION AND I MADE THE PAYMENT FOR THE SERVICE, THE SERVICE ADVISOR WAS VERY PROFESSIONAL, I OFFERED THE INFO HE NEEDED AND HE DID THE SAME, THANKS. More

by REGINALD.WILLIAMS Verified Customer Verified Customer

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Efficient and expedient service visit Audi Marietta service appointment for our Audi SQ5 and the standard 10k milestone checks was excellent. Service advisor David Kim was courteous, polit Audi Marietta service appointment for our Audi SQ5 and the standard 10k milestone checks was excellent. Service advisor David Kim was courteous, polite, and detailed. He reviewed the details of the appointment, and also expediently executed their built in Uber service available. The Audi provided Uber was also prompt, and retrieved me back to the dealership upon completion. Mr Kim reviewed the performed service , instructed the next milestones, and completed the appointment. Overall an exemplary experience of time, diligence, and efficiency. More

by RINKU8411 Verified Customer Verified Customer

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