David Lachina
David Lachina at Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

David Lachina

Business Manager

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

2 Latti Farm Rd, Rte. 20, Millbury
Millbury, MA 01527

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of David Lachina

August 21, 2025

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Employee Rating

Definitely exceptional service. Helpful, attentive, transparent, efficient! I'm very happy with the purchase! Highly recommend! More

by Kevin W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Tram

Aug 21, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Kevin, we are so happy that you have a positive experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Your support made our day! Congratulations on your purchase!

August 17, 2025

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Was shopping for a new SUV for the last few months and Jake Rutkiewicz found me a SUV I wasn’t even looking for and ended up being the best one. I have been leasing for many years now and dealt with a lot More

by zacmerlino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Rutkiewicz

Aug 19, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Zac, thank you for sharing your feedback about Jake and the team! We truly appreciate your business and wish you many safe miles in your new ride. See you next time at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

August 17, 2025

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Great salesperson. Very knowledgeable about the Jeep I was looking to purchase. Very sincere and honest. More

by Harjar1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amanda Gill, Mike Finley , Jeff Tripp

Aug 19, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for highlighting our team's expertise and sincerity! We wish you many great miles ahead in your new Jeep, and we hope to see you again at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

August 15, 2025

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Employee Rating

Walked in to make a cash purchase of a car at the advertised price. Don’t know that anyone at the dealership had ever heard of selling a car. Took ten days to get it done. Then got notice from RMV More

by G
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Victoria Guindon

Aug 18, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

I'm truly sorry to hear about your experience. It sounds incredibly frustrating, and this is not the level of service we aim to provide. We would like to address these issues promptly and ensure everything is resolved for you. Please reach out at your earliest convenience so we can assist further. Thank you, David Cuesta - General Manager - (508) 757-7444

Aug 20, 2025

G responded

Update- Five days later, Herb Chambers has cut a paper check and snail mailed it (supposedly) to the RMV. RMV still has my account frozen for writing a bad check. I am unable to renew my drivers license or register a vehicle in the meantime. I think if I had screwed up this badly, I would have gone in person and corrected the problem. The sales price of my car included, by the way, a $499 paperwork charge.

Aug 25, 2025

G responded

Has been another five days. I still have my account with the registry locked. Multiple attempts to resolve this with Herb Chambers have been met with a remarkable lack of interest in customer service. AVOID THIS DEALERSHIP AT ALL COSTS!!!

August 13, 2025

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My worst car buying experience ever. Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had t More

by w_shaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 14, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

I'm sorry to hear about your frustrating experience. It sounds like there were several miscommunications and delays, and I apologize for any inconvenience this caused you. If you'd like to discuss further or need assistance resolving these issues, please reach out at your convenience. Thank you, David Cuesta - General Manager - (508) 757-7444

June 29, 2025

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Great experience. I will be back to buy another vehicle. Julio was excellent to work with. More

by crowcoatings
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 30, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It means so much to hear our team gave you such excellent care! Thank you! – Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

June 27, 2025

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Buying my jeep there was an excellent experience. The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered se More

by Kmberthiaume79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Lap Nguyen

Jun 30, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your feedback. We aim to provide accurate and timely service information, so please feel free to reach out if you'd like us to address any specific concerns or questions you have. Thank you, David Cuesta - General Manager - dcuesta@herbchambers.com

June 26, 2025

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I had a really positive experience at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury. The whole team was welcoming and efficient, and the process was way easier than I expected. Everything was More

by ElyseF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Cudak

Jun 27, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Elyse, we're delighted to hear that Josh and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury made your experience smooth and pressure-free. Thank you for sharing your positive feedback!

June 22, 2025

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Employee Rating

They did a great job fixing my car that had multiple problems They also accepted my warranty that I had from a previous dealer More

by dupellrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Lap Nguyen

Jun 23, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury was able to assist you! Thanks for sharing your experience with us!

May 25, 2025

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Employee Rating

The staff was very kind and knowledgeable helped me find my dream car and just a few hours! Highly recommend! More

by Lee F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2025

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi Lee, we're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury helped you find your dream car so efficiently! Thanks for the recommendation, and enjoy your new ride!

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