Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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898 Reviews of Larry H. Miller Volkswagen Lakewood
Would have liked it if they would have given me the best offer right away rather than playing the back and forth game for 2 hours. offer right away rather than playing the back and forth game for 2 hours. More
Two stars for the new check in and waiting area with decent coffee. However it took three hours for a basic oil change. When I asked about the delay the advisor said that they are not actual appointment decent coffee. However it took three hours for a basic oil change. When I asked about the delay the advisor said that they are not actual appointments for the work, just a drop of time. News to me, given they knew I was waiting. Of the 8 additional item suggested for repair, 3 or 4 of them are not actually broken or defective. It seems that rather than conducting an inspection, suggestions are made simply on mileage, whether or not they have already been replaced, such as tires purchased elsewhere! This is the second such experience here…there will not be a third opportunity! We will take our business somewhere else. More
Super friendly service team. I drove 45 minutes to go to this specific dealership based on previous customer service. They take good care of their customers and definitely di I drove 45 minutes to go to this specific dealership based on previous customer service. They take good care of their customers and definitely did their best to save me money. They don’t push you to buy what you don’t need. They act more as advisors than pushy sales people in the service department. More
Great service in our purchase of a new ID 4. Good value as well. Purchased remotely and Cherokee delivered the car and all the paperwork, took our trade-in back to the dealership. Well above exp Good value as well. Purchased remotely and Cherokee delivered the car and all the paperwork, took our trade-in back to the dealership. Well above expectation. More
Bradley and LHM were professional, answered all my questions, and made sure I was taken care of. I would highly recommend working with Bradley if you're in the market for a new VW. questions, and made sure I was taken care of. I would highly recommend working with Bradley if you're in the market for a new VW. More
We go there because Sal Siera is one of the best customer service assistants. He is knowledgeable, easy going and makes all service process great. service assistants. He is knowledgeable, easy going and makes all service process great. More