Peltier Ford
Longview, TX
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1,183 Reviews of Peltier Ford
Our buying experience was perfect. So easy and positive. Susan was so helpful. Did not rush us and answered all our questions or got us the answer. Could not have been happier. A++. So easy and positive. Susan was so helpful. Did not rush us and answered all our questions or got us the answer. Could not have been happier. A++. More
Have bought several vehicles since 1980. Has been a positive experience every time. Like the "no pressure" approach used by salesmen. Has been a positive experience every time. Like the "no pressure" approach used by salesmen. More
This dealership takes care of their customers not only during the sale but afterwards. My sales Lady is first class and the sales manager treats my small business like I am one of his most important custo during the sale but afterwards. My sales Lady is first class and the sales manager treats my small business like I am one of his most important customers. More
Worst car buying experience of my life. It took 6 hours to sign the paperwork. We were told if we left the dealership to get our kid’s some food we would lose our place in line. I was told It took 6 hours to sign the paperwork. We were told if we left the dealership to get our kid’s some food we would lose our place in line. I was told by the salesguy Mark that I did not have patience when I asked for a time update after 2 hours and was yelled at by three grown men when I asked for an update (including by the general manager) after 5 hours. I started crying after being yelled at (I am a woman) and was told I had no reason to be upset because they warned me to wild take a while…who would have thought 6 hours? I never raised my voice, swore or made demands. I just wanted to take care of my kids. We were buying a car because our family vehicle started giving us problems in a cross-country trip. We were at their mercy and they took advantage of our situation. We never asked to cut in line to sign paperwork, we just wanted to know an estimated time so we could take care of our kids. However, they accused us of being unreasonable, even after 5 hours of waiting. The people in the dealership bragged about being a family-owned, Christian dealership, but what we experienced was anything but. We reached out to the owner, but no one made an effort to seek us out to apologize. I was truly shocked by how they treated us and embarrassed they label themselves a Christian dealership after their hostility. More
Susan was amazing. There was no pressure at all. I went in not even knowing exactly what I wanted but Susan helped me every step of the way and I found my perfect car. There was no pressure at all. I went in not even knowing exactly what I wanted but Susan helped me every step of the way and I found my perfect car. Love her and her experience. I highly recommend her. More
My Dad and I were looking for a specific vehicle and Susan Schooley got on the ball! She is awesome! Not pushy, laid back and so kind! We hit it off as friends and I not only got the car I wanted and Susan Schooley got on the ball! She is awesome! Not pushy, laid back and so kind! We hit it off as friends and I not only got the car I wanted and while it wasn’t on the lot, Susan hit the ground running! She made certain we got it. I couldn’t ask for better service! She is a hard worker and extremely personable! If you want someone that will go the extra mile, ask for Susan! She even took the time to text me on her day off! That’s dedication! Everyone there is wonderful, and I highly recommend this dealership! Many thanks to everyone who had a part of this and I’m grateful for my new friend! More