David Malafatopulos | Page 59

We had an excellent experience with a very knowledgeable professional and cordial staff. Everyone was extremely nice and helpful. Brittany Drake was a fantastic salesperson, also Joe Boscarino was very know professional and cordial staff. Everyone was extremely nice and helpful. Brittany Drake was a fantastic salesperson, also Joe Boscarino was very knowledgeable and thorough. Dave in finance was quick thorough and straightforward. More

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Performance Ford Lincoln was the closest dealership to my house originally but I came back for the customer service. I find that the people treat their customers professionally and respectfully. Anthony, Dor house originally but I came back for the customer service. I find that the people treat their customers professionally and respectfully. Anthony, Doreen, Dave and Joe Boscarino were all very helpful. More

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I was shopping around for the best deal when I came about performance ford Lincoln. Brittany drake my salesperson was able to help me do just that. Everyone else including Dave , Joe Boscarino were all grea performance ford Lincoln. Brittany drake my salesperson was able to help me do just that. Everyone else including Dave , Joe Boscarino were all great. More

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I came back to performance ford Lincoln because they won my business once again. From the business development department to Anthony my salesman to Dave in finance to Joe Boscarino the delivery coordinator my business once again. From the business development department to Anthony my salesman to Dave in finance to Joe Boscarino the delivery coordinator were all great. More

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I have to say that my experience at performance Ford Lincoln was excellent. Matt Calura my sales was very helpful and knowledgeable. Also the delivery coordinator Joe Boscarino was awesome going over al Lincoln was excellent. Matt Calura my sales was very helpful and knowledgeable. Also the delivery coordinator Joe Boscarino was awesome going over all of the features and also offered me unlimited future tutorials. More

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Worst buying experience I have ever had (I wish I could have given NO STARS as a rating) We came to this dealership to buy a 350 with a snow plow, after a week of not getting returned calls (I wish I could have given NO STARS as a rating) We came to this dealership to buy a 350 with a snow plow, after a week of not getting returned calls from their East Hanover Store. We were led to believe we could qualify for a much lower rate (This was for a Homeowner Association) but it was well above market rate (7.99%). Also told we would need a co-signer. Found 5.5% no cosigner on our own and all of a sudden, they started to find lower rates. Worst part was that, after we found financing and agreed to a price, it took them more than 3 weeks to complete the deal. Multiple messages with the Sales Manager and the Business Manager with no call backs. We needed certain documents for financing and it took forever. Once I got them on the phone, I had to beg him, literally, to complete the deal. Day of the closing, for a specific appointment time and they kept us waiting & waiting. Final point - we chose this dealership after an assurance from Sales Manager that we could bring the truck & plow for service to their East Hanover Store. Unfortunately, driving the truck home after closing on Friday, the driver noticed what might have been a significant issue with the plow. When they got back to us on Monday on what to do, they said it had to be taken to the plow installer location. They did bring it there and returned it back (give them one point), but the plow still doesn't seem right. They said if it doesn't work when it snows, just bring it in. I thought you might want it to be right when it snows rather than having to fix it while it snows. I cannot recommend this dealer to anyone unless you want the worst buying experience ever. What an absolute waste of time. More

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I can to performance Ford Lincoln looking for a mustang and my sales man David morante was amazing from the beginning with his patience product knowledge he was able to get me into my new 2020 mustang. Als and my sales man David morante was amazing from the beginning with his patience product knowledge he was able to get me into my new 2020 mustang. Also joe boscarino was very helpful going over all the features with me. More

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The WORST CUSTOMER EXPERIENCE I HAVE EVER HAD! At first, they were GREAT. I even gave a down payment on a car the same day I talked to them. MISTAKE. Because of Coronavirus I LOST MY JOB and asked At first, they were GREAT. I even gave a down payment on a car the same day I talked to them. MISTAKE. Because of Coronavirus I LOST MY JOB and asked for my down payment back. This was on 3/24/2020 and it is now 4/17/2020 and NO RESPONSE. I called over 7 times, spoke to 5 different people and then TODAY I saw they LOWERED the price on the vehicle I placed the down payment on by $3000!!!! I finally disputed this transaction with my credit card company, the only reason I waited was because I was going to give them the benefit of the doubt during these hard times, but apparently-- PERFORMANCE LINCOLN FORD OF RANDOLPH, NJ ONLY CARES ABOUT THEMSELVES. I am APPALLED that they would treat people like this. I am small business owner myself so I know how to treat customer and THIS IS NOT IT. I have yet to get my down payment back, but maybe they will FINALLY call me. More

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Matt caulura my salesman at performance Ford Lincoln was great helping me with my new Lincoln mkc. He was pretty awesome. A rangers fan. Dave in finance was good. Joe Boscarino also was superb and complimen great helping me with my new Lincoln mkc. He was pretty awesome. A rangers fan. Dave in finance was good. Joe Boscarino also was superb and complimentary of my phone color system. More

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Wow! I am so excited to be driving off in my new Ford Edge that I just bought from performance ford Lincoln. Everyone thaere from Jimmie Whorley my salesman to Dave in finance to the Joe Boscarino the d Edge that I just bought from performance ford Lincoln. Everyone thaere from Jimmie Whorley my salesman to Dave in finance to the Joe Boscarino the delivery coordinator we’re all top notch! More

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